Telstra Health
At Telstra Health, we’re building solutions that improve the quality, safety and efficiency of healthcare delivered across Australia. Our strategic focus is to grow through enabling digital health utilisation in key markets and support customer-centred, integrated care.
This role is responsible for driving growth and customer retention within a defined portfolio of key accounts within the Public Hospital sector. You will work collaboratively with Business Development Executives to progress new opportunities you have identified across the account portfolio, building opportunity funnels, achieving target growth and maintaining a high level of customer retention within the assigned portfolio of accounts.
We are looking for candidates across Victoria and South Australia locations.
The key accountabilities of this role are:
- Developing and executing an account and sales plan to drive revenue growth within the assigned portfolio of accounts
- Building and maintaining strong relationships with senior executive decision-makers within assigned accounts to ensure customer retention and satisfaction
- Identifying and pursuing new business opportunities within assigned accounts, as well as expanding the customer relationship to other areas of the organisation
- Developing a deep understanding of customer needs, pain points, and drivers, and using this knowledge to position company solutions and services
- Collaborating with internal teams, including marketing, product, and customer success, to ensure customer success and drive customer retention
- Tracking and reporting on key metrics, including revenue growth, customer satisfaction, and customer retention
- Leading the generation of specific deal proposals and progress through the sales funnel to contract execution
Experience required:
- A proven track record of success in selling complex solutions to large public hospital enterprise healthcare customers, developing and execute a sales strategy to meet growth targets
- Experience in managing senior executive relationships within the healthcare sector
- A strong understanding of the sales process, as well as excellent interpersonal, communication and presentation skills
- 10+ years in healthcare ecosystem
Our employee benefits include:
- Free Telstra mobile phone and plan for eligible employees
- Multiple leave options including paid parental, annual, sick, cultural, volunteer, study and pandemic Leave, as well as the option to purchase additional leave
- Flexible Work Policy that includes flexible hours and work from home options
- Free 24/7 professional and confidential support for you and your family
- 25% discount on Telstra services including home broadband and post-paid mobiles
- Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
- A diverse and supportive working environment where you can bring your whole self to work
- Employee representative groups to support diverse employees
- Career development and growth with ongoing free learning courses
Applications will be reviewed and screened upon submission.
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