Senior QA Analyst

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What’s the opportunity?          

The QA Analyst plays a key role in ensuring a connected and enhanced digital health experience by executing thorough testing procedures to validate the quality and functionality of our digital health products. This position is instrumental in supporting the delivery of reliable, high- performance solutions by identifying and resolving potential issues early in the development process, contributing to seamless, effective healthcare solutions for all users.

About the role:

Testing and Troubleshooting

• Lead the development and execution of comprehensive test plans, test cases, and scripts for complex projects, ensuring software quality and reliability.
• Mentor and guide junior QA team members in understanding requirements, designing test cases, and conducting thorough testing.
• Lead collaboration with development and product teams to refine testing approaches, ensuring coverage of critical use cases, edge cases, and potential risks.
• Oversee both manual and automated testing efforts, proactively identifying high-impact defects, and ensuring rapid resolution in coordination with developers.
• Drive the continuous improvement of testing frameworks, methodologies, and best practices, contributing to the strategic evolution of QA processes across the team.
• Act as a subject matter expert in identifying and resolving critical software issues, ensuring a deep understanding of how defects affect product quality and user experience.

Data Entry and Record Keeping

• Ensure all test results are meticulously documented and communicated at a strategic level, ensuring product quality tracking and data-driven improvements.
• Lead QA efforts in sprint planning and actively ensure testing priorities align with business goals and timelines.
• Drive advanced regression testing and oversee critical builds to ensure past functionalities remain unaffected.
• Stay ahead of industry trends in testing tools and methodologies, championing the integration of advanced tools and processes into the organization.

Leadership & Communication

• Lead cross-functional discussions to align testing priorities with project goals and business requirements.
• Act as the key QA representative in meetings with senior stakeholders, clearly communicating complex test results and quality risks.
• Mentor junior team members, fostering professional growth and knowledge sharing within the QA team.
• The senior role focuses more on leadership, strategic process improvements, and cross-functional influence while maintaining the hands-on technical testing skills of the standard QA Analyst role.

About you:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Advanced QA certifications, such as ISTQB Advanced Level, Certified Software Quality Analyst (CSQA), or equivalent.
• Specialised training in test automation tools, project management methodologies (e.g., Agile, Scrum), and leadership development programs is highly desirable.
• 4+ years’ experience in quality assurance or software testing and familiarity with basic testing techniques, tools, and methodologies.
• Extensive experience in quality assurance, including designing and executing complex test cases, and overseeing test processes.
• Demonstrates strong technical knowledge of software development and testing tools
• Proven prior experience with testing tools or software.
• Experience with test automation frameworks and scripting languages.
• Experience in completing testing activities within project timelines.
• For Automation team, automation experience is required, for Manual testing teams, UAT experience is required.

Why join Telstra Health: 

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
•  Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more 
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. 

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com 

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.