Business Manager

Business Manager 

TBWA REPRESENTS 

Disruption has never been a catchphrase or a trend. It’s a mindset. It’s a behaviour. We don’t dabble in Disruptive thinking. We embody it, day in and day out. When we solve problems, we do it collectively. None of us is better than all of us. Together we strive to create disruption the world needs.  

BUSINESS MANAGEMENT 

We believe that Business Management plays a vital role in the agency and in delivering the agency vision. 

Our team Business Management vision is to ‘Power Opportunity’ - this means: 

We are hunters. We are in the driver's seat. We think disruptively. 

Using our business smarts and deep client relationships/industry knowledge, we seek out and identify ongoing growth. 

We see opportunity in everything we do.  

Connecting the dots, building on ideas and shaping the future for our clients and our financial position as an agency.       

A Business Manager IS vital in leading the day-to-day project delivery and supporting the team to enable the broader agency vision. 

THE TASK AT HAND 

The Business Manager is responsible for: 

• The project/campaign delivery, particularly through the production process – They're accountable for making it happen 
• Managing the day-to-day project team (creative, strategy, production) liaison 
• Owning timelines and budgets (with input from Resource + Production) 
• Cost control on projects (including raising job numbers, estimates, invoicing and reporting on project utilisation / profitability) 
• Arranging project team meetings; putting meetings into diary 
• Working with resource management and Head of Production to schedule resources across the Collective 
• Ensuring we deliver projects on time and on budget 
• Running tasks briefs and post implementation reviews 
• Voicing a point of view on how we could do things better as an agency collective or in making the work better 

 Your scope will include but not limited to the following: 

• People 
• Conducting/supporting annual 360 reviews for direct reports and regular KPI assessments 
• Being able to receive and deliver timely feedback and an ‘always on’ feedback loop approach for continuous development and to breed a learning culture 
• Product 
• Help seek, mould and sell 'ideas that make us uncomfortable’  
• Diversify our client’s business by understanding the wider TBWA group offering (Eleven, Fleishman Hillard, Fabric etc) and being able to confidently talk about it 
• Commercial (where applicable) 
• Being accountable for project profitability (accurate time logged across the team, manage revisions etc) and ensuring that projects are documented and invoiced in a timely manner 
• Leadership  
• Day to day client management 

WHAT YOU’LL BRING TO TBWA 

 Skills 

• 2+ years agency experience 
• Strong organisation and interpersonal skills and high attention to detail 
• Strong integrated marketing experience- ideally all channels 
• Ability to work and manage multiple smaller projects autonomously from brief to completion  
• Ability to deliver high standards of client satisfaction, measured through feedback 

Knowledge 

• Ability to understand and interpret a client’s business and it’s competitors  
• Integrated, or a digital native with a clear understanding of marcomms across different brands 
• Strong experience managing budgets/financial processes 
• Experience creating master timing plans, cost estimates and controlling production process’ financially to improve cost efficiencies and profitability 

You 

• Strong sense of initiative and ability to work under pressure 
• A genuine passion for the industry, creativity & pride in your work 
• An individual who loves making things happen- loves seeing ideas come to fruition and leading a team to get there 
• Good attitude 
• An incredibly diverse team member who is clever, commercial, and strategic 
• Someone that is detail oriented and has an organised streak 
• Someone with excellent verbal and written communication skills 

WHAT LIFE IS LIKE AT TBWA 

• Fast paced, collaborative and rewarding 
• We’re professionals but don’t take ourselves too seriously 
• We’re hard on the work, kind to each other 
• We’re a diverse bunch of misfits (in a good way) 
• We’re flexible, but believe the good stuff happens when we’re in the agency together 
• We’re hard on the work, kind to the people