Retail Operations Coordinator | Tapestry ANZ

About the Role

We are seeking a proactive and highly organised Retail Operations Coordinator to support the day‑to‑day operations across Tapestry’s ANZ retail global brands such as Coach and Kate Spade!

This role plays a key part in ensuring store services, purchasing, maintenance, and operational administration are delivered accurately and on time.

Working closely with store teams, the Retail Operations Manager, and cross‑functional partners, you will help maintain operational consistency and support the successful execution of retail initiatives.

Key Responsibilities

• Manage end‑to‑end purchase orders and invoice reconciliation through SAP Ariba
• Ensure timely and accurate vendor submissions to support store operations
• Coordinate store maintenance and service requests with approved vendors
• Monitor job completion, follow up on delays, and escalate issues as required
• Maintain operational documents, store directories, and retail standards
• Support consumables ordering and inventory control for stores and e‑commerce
• Partner with Retail Operations Managers and cross‑functional teams on initiatives
• Assist with incident logging, store communications, and operational reporting

About You

• 2+ years’ experience using SAP Ariba (or similar procurement platforms)
• 1–3 years’ experience in retail operations, administration, or a coordination role
• Strong organisational skills with high attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Confident communicator with strong written and verbal skills
• Proficiency in Excel, PowerPoint, and administrative systems
• Experience coordinating with vendors or cross-functional teams
• Comfortable adopting new systems and supporting store teams through tool rollouts and process changes (e.g. maintenance platforms)
• Proactive, adaptable, and collaborative approach to work

Why Join Us?

• Work within a supportive and collaborative retail operations team
• Gain exposure to end‑to‑end retail operations within a global brand
• Develop strong stakeholder and operational coordination skills
• Dynamic, fast‑moving retail environment with opportunities to grow

If you’re looking to build your career in retail operations and enjoy hands‑on coordination work, we’d love to hear from you.