Customer Service Representative - Taupo - Part-Time

Are you ready to front one of New Zealand's most iconic brands in a fast-paced and people-facing environment? We - the TAB have retail outlets across the country and a proud history of premium entertainment. 

We are currently looking for a Customer Service Representative on a full-time basis to join our team based at our Taupo TAB branch. Working in the team will allow you to have access to shifts across 7 days with the typical branch opening hours ranging from Monday - Sunday 10am – 7pm, you will work on a roster basis across a range of shifts. 

While we would be keen to hear from anyone with TAB experience, this is not essential, and we can provide training. We are ideally looking for a minimum of 20 hours per week.

About the role

As the face of the business, you will be the first point of contact for our customers. While providing excellent customer service, you will quickly and accurately assist in the placing of bets while creating an engaging experience. Cash handling and confidence in your numeric skills are a must with a high volume of cash handling being done on a day-to-day basis.

Further, you will provide expert product knowledge and advice to our customers and create an atmosphere that highlights the organisation as a fun and welcoming environment. You must be available to work within the opening hours, which will include some evening and weekend work, including the possibility of public holidays. 

As our new retail staff member, you will have some experience in:

• Cash handling or till experience
• Excellent customer service
• Previous TAB experience is highly beneficial, though not essential 
• Ability to work within a team environment
• Great communication skills
• Flexibility in shifts
• A positive attitude day in and day out
• The ability to learn and become a product expert

What's in it for you?

As the face of the brand, you will receive on-the-job training, Staff uniforms will be provided.

To start your career in this exciting industry, please ensure your CV is updated and apply now. We will be reviewing CV's straight away, so don't delay in submitting your details for review.

In order to be considered for this position, you must currently reside in and have the legal right to work in New Zealand