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Customer Service Representative - New Lynn

  • LocationNew Lynn, Auckland - New Zealand
  • Work TypeFull time
  • Positions1 Position
  • Published At:12 days ago
  • Gaming or TAB Attendant
  • Customer Service
  • Cash Handling
  • Customer Service Representative
  • Job no: XC9KY

Are you ready to front one of New Zealand's most iconic brands in a fast-paced and people-facing environment? We - the TAB- are 100% Kiwi-owned, with more than 500 retail outlets across the country and a proud history of premium entertainment. 

We are currently looking for a Customer Service Representative to join our team based in the New Lynn, Auckland TAB branch. Working in the team will allow you to have access to shifts across 7 days and this will include some evening and weekend work, including the possibility of public holidays.

Our typical branch opening hours range between 8am - 12am Tuesday to Saturday and 8am - 9pm Sunday and Monday, you will work on a roster basis across a range of shifts. 

We have a full-time permanent role available with 40 hours per week and we are also keen to hear from people that would also be interested in a fixed-term contract for 12 months, so please let us know if you have a preference in your cover letter.

About the role

As the face of the business, you will be the first point of contact for our customers. While providing excellent customer service you will quickly and accurately assist in the placing of bets while creating an engaging experience. Cash handling and confidence in your numeric skills are a must with a high volume of cash handling being done on a day-to-day basis.

Further, you will provide expert product knowledge and advice to our customers and create an atmosphere that highlights the organisation as a fun and welcoming environment.  

As our new retail staff member, you will have some experience in:

  • Cash handling or till experience
  • Excellent customer service
  • Previous TAB experience is highly beneficial, though not essential 
  • Ability to work within a team environment
  • Great communications skills
  • Flexibility in shifts
  • A positive attitude day in and day out
  • The ability to learn and become a product expert

What's in it for you?

As the face of the brand, you will receive on-the-job training, along with career and development opportunities. Staff uniforms will be provided.

To start your career in this exciting industry, please ensure your CV is updated and apply now. We will be reviewing CV's on a rolling basis so don't delay in submitting your details for review.

In order to be considered for this position, you must currently reside in and have the legal right to work in New Zealand

Applicants for this position should have NZ residency or a valid NZ work visa.

  • Published on 28 Jul 2022, 3:47 AM