Engagement Lead – Regional Programs
- Drive innovation in community and stakeholder engagement, ensuring a consistent approach to engagement across all regions
- Build and maintain effective and influential relationships with community and stakeholders
- Provide leadership for the North Region (covering a region across 12 local council areas)
- Location: Parramatta or Regional Office based on business requirement
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.
About us
We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.
About the role
In this role, you are responsible for managing and monitoring community and stakeholder engagement for the planning and delivery of operations, maintenance and regionalised capital works programs for the North Region.
- Lead the development, delivery and implementation of community and stakeholder engagement plans to promote the brand, protect reputation, manage issues and deliver successful programs across a regional portfolio
- Build and maintain effective and influential relationships with community and stakeholders
- Provide input into Sydney Water’s responses to major issues, working closely with the Communications and Government Relations team in the provision of strategic communication and engagement advice to the leaders of the business
- Ongoing analysis of community and stakeholder engagement channels to identify improvement needs and opportunities
- Provide expert advice on community and stakeholder engagement for board papers, business cases, stakeholder briefings, tender documents and environmental assessment / legislative documents
- Partner with and influence portfolio specific managers and the relevant general managers to adopt sound community and stakeholder engagement approaches on regional program of work
- Research and implement best practice approaches and methods to community and stakeholder engagement, that takes into account new technologies, employee beliefs, attitudes and preferences.
About you
We are looking for a creative thinker with demonstrated ability to develop strong and trusted relationships and influence key stakeholders. To be successful in this role you have:
- Degree qualifications in communications, public policy, business, journalism/marketing or any related field, or extensive commensurate experience
- IAP2 Certificate in Public Participation
- A minimum 8 – 10 years’ experience working as a senior communications, community relations or corporate affairs professional in a major corporation, government department or agency environment
- Strong business acumen with the capacity to liaise and work with senior management and other corporate affairs team members to determine positions on public policy issues, both proactive and reactive
- Demonstrated ability in design, delivery and implementation of proactive communication and engagement plans
- Experienced in leading crisis communication and emergency management communications supporting multiple stakeholders
- Strong news sense and ability to think outside the square and identify opportunities to promote business successes and achievements
- Strong project management skills in a collaborative environment – capable of leading a team of communications professionals to address regional issues.
Please see the position description for the role’s full accountabilities.
We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.
You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact jess.mackay@sydneywater.com.au
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application