Group Payroll Officer - Join an iconic Australian retail group, delivering payroll excellence for thousands of team members.Hybrid

About the Role… As a Group Payroll Officer, you'll support the delivery of accurate, timely and compliant payroll services across Australia and New Zealand. Working in a high-volume environment, you'll manage payroll processing, resolve payroll queries, support compliance requirements and provide exceptional stakeholder support. 

What You'll Be Doing

• Deliver End-to-End Payroll Processing - Ensure accurate and timely payroll delivery
• Process high-volume payroll transactions, validate payroll data, calculate complex payments and ensure all deductions and external payments are completed correctly.
• Manage Payroll Queries & Troubleshooting - Provide expert payroll support and issue resolution
• Investigate payroll enquiries, identify root causes of discrepancies and deliver accurate, timely solutions for employees and stakeholders.
• Ensure Payroll Compliance - Maintain payroll compliance and governance standards
• Apply awards, enterprise agreements and legislative requirements while supporting superannuation, entitlement and regulatory obligations.
• Payroll Administration & Reporting - Manage payroll data integrity and reporting activities
• Maintain accurate employee records, support reporting and reconciliations, and analyse payroll data to identify trends, risks and improvement opportunities.
• Drive Continuous Improvement - Contribute to payroll process and system enhancements
• Identify opportunities to improve payroll efficiency, controls, accuracy and the overall employee experience.
• Build Strong Stakeholder Relationships - Partner effectively with internal and external stakeholders
• Provide professional, customer-focused support while building trusted relationships across the business and with external agencies. 

What You'll Bring

• Systems Savvy Payroll Professional - Strong payroll systems experience, including hands-on experience with SAP SuccessFactors (or similar) and working within large HRIS and payroll environments.
• High-Volume Payroll Expertise - Proven experience processing high-volume payrolls, with a strong understanding of Australian payroll legislation, superannuation, awards and enterprise agreements; New Zealand payroll experience will be highly regarded.
• Problem Solver & Analytical Thinker - Excellent troubleshooting and analytical capability, with a demonstrated ability to investigate payroll discrepancies, perform reconciliations and resolve complex payroll issues.
• Accuracy Driven & Exceptionally Organised - Strong attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines while maintaining a high level of accuracy.
• Trusted Stakeholder Partner - Advanced communication skills with the ability to explain complex payroll matters clearly, provide exceptional customer service and build trusted relationships across all levels of the business.
• Collaborative, Proactive & Solutions Focused - Brings professionalism, accountability, confidentiality and a continuous improvement mindset, while thriving in a fast-paced and team-oriented environment. 

Why Join Super Retail Group?

• Be part of a supportive and high-performing Payroll team.
• Work within a large, complex multi-brand organisation.
• Opportunity to broaden your payroll expertise across Australia and New Zealand.
• Access to wellbeing initiatives, learning opportunities and career development pathways. 

If you're an experienced payroll professional who enjoys combining technical payroll expertise with stakeholder support and problem-solving, we'd love to hear from you. 

Apply now and help us deliver great payroll experiences for our team members across Super Retail Group. 

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.