People Services Administrator – Supporting Great Employee Experiences

About The Role… As a People Services Administrator, you’ll provide timely and accurate administrative and transactional support across the employee lifecycle, including the actioning of team member requests to deliver a smooth people experience. 

This is a high‑volume, process‑driven role—ideal for someone who values structure, accuracy and continuous improvement. 

What You’ll Be Doing…

• People Services Delivery - Provide accurate, high‑quality HR administration, maintaining employee records and preparing people documentation across the employee lifecycle.
• Smooth Processes & Workflows - Support HR workflows and approvals, administering defined people processes and ad‑hoc requests to keep operations running efficiently.
• Smart Enquiry Triage - Resolve enquiries where possible or guide them to the right People Advisor or specialist team, escalating sensitive matters in line with service standards.
• Content, Insights & Improvement - Maintain People content and reporting while continuously improving processes through curiosity, questioning and efficiency opportunities. 

About You…You don’t need formal HR qualifications — what matters most is your mindset, capability and interest in the people space. You’ll Bring…

• Detail‑Focused & Accurate – Strong attention to detail with a consistent focus on accuracy and quality.
• Thrives in Busy Environments – Comfortable working in high‑volume, administrative settings.
• Curious & Growth‑Minded – Proactive, inquisitive and eager to learn and grow.
• Process Confident – Brings a process‑driven mindset, with confidence to follow, question and improve work instructions.
• Highly Organised – Strong organisation skills with the ability to prioritise effectively.
• People‑Centric – Genuine interest in people, processes and employee experience.
• Systems Savvy – Experience with HR systems such as SuccessFactors, SAP and service management/ticketing systems is highly desirable. 

Why join Super Retail Group? You’ll join a supportive, knowledgeable People Services team where curiosity, learning and continuous improvement are encouraged. The role offers valuable exposure to HR systems, enquiry management and core people processes—making it a strong stepping stone into People Advisor or broader HR roles.

 If you’re keen to build a career in People & Culture and enjoy improving how processes work, we’d love to hear from you. Apply now and take your first step into People Services at Super Retail Group. 

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.