System Engineer - Supply Chain (flexible location)Hybrid

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity. 

About the role

Due to our continuous growth, we are seeking a System Engineer to contribute to the implementation of upgrades for business-critical systems and to deliver our future supply chain technology roadmap. This role will be highly involved in managing the systems responsible for executing the physical logistics aspects of International Shipping, Distribution Centre Storage and Handling, together with Transport to Store.

Reporting to the Head of Merch & Supply Chain Technology, you will analyse and define system requirements, focusing on improvements and fixing defects to enhance business efficiency. Additionally, you will oversee the full application management lifecycle, including monitoring system performance to optimise software functionality.

This role offers the flexibility to be based in Brisbane (Strathpine), Sydney (Rhodes), or Melbourne (Truganina), with a hybrid work arrangement that includes at least one onsite day per week.

The Team

Join a collaborative and passionate Platform team with a diverse range of skillsets, working together to ensure the applications in our portfolio maintain consistently reliable performance, stability, and security through effective application management.

Learn from and share your experience and talents with a group of great people from diverse backgrounds, who all take pride in delivering quality work that helps SRG achieve its mission to support customers in living their passion.

About you                                                        

We are looking for an individual with a customer centric mindset and the ability to understand issues, consult and advise on solutions consistent to design and security standards. You will have great communication skills to manage expectations, gain agreement and resolve conflicts.

The successful candidate will bring the following experience and skills to the role:

• Demonstrated experience in technical software management, with experience in implementing and testing new versions of system software.
• Self-starter attitude with the initiative to learn new systems and willingness to collaborate with team members.
• Proficiency or willingness to learn management of complex systems, processes and system configuration.
• Experience in problem and incident management, monitoring service delivery performance metrics.
• A Tertiary Qualification in the field of IT, computer science, business, or something similar, as well as a certification in ITIL, are preferred but not essential.
• Experience with supply chain IT systems and the related business-technology challenges.
• Experience with Warehouse Management System (WMS) is highly desirable.

Please note that this role requires some on-call availability. The successful candidate must be willing to respond to urgent issues that may arise outside of regular working hours during scheduled on-call periods.

WHY JOIN US? 

• You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in. 
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder. 
• We are committed to your professional development and will support on-going opportunities for both learning and progression. 
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more. 

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. 

How to apply

Interested candidates for this role should apply by following the links and sending your resume.