Administration Residential Services

About Us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride. 

On offer: 

• Primarily based in Taigum, QLD
• This position will also at times be required to work at other sites including Everton Park, Burpengary and other locations for meetings such as Bracken Ridge, Coorparoo and Chermside.
• Permanent, full-time opportunity available
• Paying on REM Framework level E5 plus Super
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
• Paid parental leave support
• Supportive team environment
• Excellent training and career development

Role overview:

• Creation of Service Agreements for participants of Residential Services
• Provide general administrative support to the QLD Residential team, including telephone calls, petty cash management, credit card reconciliations and oversight of office equipment maintenance and repairs as required.
• Creation of electronic records for new referrals, including the entry of confidential data, ensuring confidentiality of program participants is maintained
• Provide secretariat support as required for meetings, including agenda preparation and minute taking.
• Maintain and monitor stationery, office supplies and consumables
• Coordinate all site maintenance and WHS issues including workplace health and safety requirements, hazard inspections, Safe Practice and environment audits and others as required
• Tracking of participants Irregular Supports to be sent to our Rostering and Logistics team
• Participate in risk management activities and report any risks identified to the Manager
• Other duties relevant to the position as required

 Requirements:

• Ideally a Cert III in Business Administration or similar qualification
• Excellent organisation skills with the ability to prioritise, meet deadlines, and work well under pressure
• Must have experience providing administration support to a team ideally within a health related service
• Demonstrated knowledge of the NDIS
• Ability to manage communications and information with a range of stakeholders
• Ability to maintain a calm, pleasant and respectful manner and to deal with a diverse range of people
• Excellent interpersonal skills and communication skills (written and verbal).
• Demonstrated ability to take initiative, problem solve and work flexibly and seek counsel where appropriate
• Demonstrated computer knowledge with skill in Microsoft Office programs
• A positive attitude that is, respectful, inclusive and enthusiastic.
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance 

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply Now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt, with a final closing date of 18 August 2025.

For any queries please email recruitment@stride.com.au