Clinical Services Manager

About us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

About the service:

The Clinical Services Manager role supports sites within Qld, across a number of service models.

On Offer:

• Can be based at any of our Springwood, Caboolture or Paddington sites
• Full-time, permanent opportunity
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
• Paid parental leave support
• Supportive team environment
• Excellent training and career development

Role Overview:

The Clinical Services Manager will have a pivotal role in the overall leadership and management of integrated services teams in accordance with operational guidelines, including:

• Leading and developing a multi-disciplinary team to provide primary care and support for all accessing services dispersed across QLD in Caboolture, Springwood, Paddington, Gympie, Hervey Bay & Rockhampton.
• Overseeing and contributing to the development and implementation of clinical, financial, administrative systems and billing processes 
• Ensuring the service teams operate within a framework of continuous quality improvement and risk management. 
• Facilitating and convening meetings of the Clinical Governance Committees and associated subcommittees. 

Requirements:

• Minimum of 2 years experience managing a mental health service
• Demonstrated experience working within a recovery-based model
• Demonstrated expertise in the management of a multi-disciplinary service delivery team, with the ability to lead the coordination of care for people with complex needs including consultation and engagement with a wide range of professionals/stakeholders. 
• Highly-developed communication, interpersonal and negotiation skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
• Ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
• Excellent organisational and time management skills.
• Must be eligible to apply/currently hold a Blue card
• Must hold/be willing to apply for NDIS worker screening clearance 
• Current Drivers License

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt, with a final closing date of 15 August 2025.

For any queries please email recruitment@stride.com.au.