Clinical Care Coordinator

About us:

Stride are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on our next stage, join us to make a difference. We're here to Stride. 

About the service:

Parramatta Medicare Mental Health Centre is a community mental health and wellbeing service for adults, their families and carers that offers access to integrated care and support to improve recovery outcomes using multidisciplinary approaches. Participants can access a range of community mental health support services; peer workers; clinical mental health services; care coordination.

On Offer:

• Based in Parramatta, NSW
• Permanent, full-time opportunity available
• HPSS Level 3 plus Super
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
• Paid parental leave support
• Supportive team environment
• Excellent training and career development

Role Overview:

Deliver high quality evidence based clinical care as a member of the multidisciplinary team to achieve better health outcomes for adults who experience mental health concerns and their families and carers.

• Conduct risk assessments, including assessment of suicide risk, violence/aggression and vulnerability and provide risk management in collaboration with the individual, their family/carers and other support systems with active engagement of appropriate referrals and treatment planning
• Provide clinical care coordination and therapeutic support to consumers
• Conduct intake and triage of new referrals and ongoing interventions and the development of collaborative individual care plans 
• Experience with therapeutic interventions and skills in supporting clients using therapeutic models of care (eg: CBT, DBT, Motivational Interviewing, etc)
• Participate in the planning and development of services for people with mental health issues and their families which are consistent with best practice standards and evidence-based care, and are in line with the strategic direction and vision for the service
• Conduct risk assessments, including assessment of suicide risk, violence/aggression and vulnerability and provide risk management in collaboration with the individual, their family/carers and other support systems with active engagement of appropriate referrals and treatment planning
• You will be expected to function autonomously, as well as work collaboratively as part of a multi-disciplinary team
• Provide clinical care coordination and service navigation support for those requiring more specialist care

Requirements:

• Must have one of the following: Full AHPRA registration as an Occupational Therapist, General or Provisional AHPRA registration as a Psychologist/Clinical Psychologist OR AASW registration/eligibility as a Social Worker
• Knowledge & understanding of the theory underpinning evidence-based interventions & clinical practice as well as demonstrated excellence in the practical application of such, in the areas of mental health and alcohol and drug use. 
• Highly developed communication (including written) and interpersonal skills
• The ability to engage with people, advocate on their behalf and establish and maintain effective relationships with staff, clients, families & friends and stakeholders.
• Experience in the use of electronic client/customer management systems, ability to use a desktop computer, and experience with Microsoft Office applications
• Must be eligible to apply/currently hold a WWCC
• Must hold/be willing to apply for NDIS worker screening clearance 

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply Now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Closing date for applications: Please be advised that the listing may close earlier if sufficient applications have been received. The final closing date will be 13 February 2026.

For any queries, please email recruitment@stride.com.au