Job Readiness Trainer

STEPS | Cairns | Casual | Job Readiness Trainer

About the Role:

At STEPS, we're a purpose-driven not-for-profit creating real change in our communities. We believe everyone deserves the chance to grow towards a brighter future.

The Work Mates program focuses on empowering participants to build confidence, develop practical employability skills, and achieve meaningful employment outcomes. It provides long-term and personalised employment coaching to youth and adults with a NDIS plan, and delivers tailored, hands-on support.

This role is based in Cairns City. This a casual position, perfect for someone wanting flexibility and balance without compromising on purpose.

What You'll Do:

• Support individuals to identify goals and overcome barriers
• Coach participants in resumes, job searching, and interview skills
• Deliver engaging, person-centred job readiness training
• Develop confidence, social skills, and workplace readiness
• Connect with employers and advocate for participant opportunities
• Track progress and maintain accurate, confidential records

What Makes This Role Unique:

• People-focused - you're working with participants, not just in front of them
• Purpose-driven - focused on real employment outcomes
• Community connection - you'll build strong relationships with participants, referral agencies, and local organisations
• Impact through relationships - your success is measured in trust, engagement, and watching participants grow in confidence and capability

About You:

• Genuinely passionate about supporting people with disability
• Great interpersonal skills and natural ability to build rapport
• Strong communication skills, with the ability to explain concepts clearly and adjust your style to suit different learners
• Naturally empathetic, patient, and able to connect with people from all walks of life
• Proactive and solutions-focused, always looking for ways to remove barriers and create opportunities

What You Bring:

• Certificate III (or higher) in a relevant field, or equivalent experience
• Current Working with Children card (blue card) and NDIS Worker Screening (yellow card)
• NDIS Worker orientation module
• Current open driver's licence

Why Join STEPS?

• Be part of a values-driven organisation making real community impact
• Work in a collaborative team environment
• Ongoing learning and development opportunities
• Make a genuine difference to people's lives every day

If this position sounds like you, apply by sending us your resume and a cover letter.