Assurance Manager

Serco is a place where you can grow
Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
•    Opportunities for professional growth and development
•    Supportive work environment with trusted leadership that values diverse perspectives.
•    Opportunity to drive change and make a difference. 
•    Long-term, secure employment with a global company

Make an impact at Serco
Reporting to the General Manager – Contract Support, the Assurance Manager will lead a small team of risk, quality and compliance specialists and is key to providing practical and pragmatic advice to the business on complex risk and compliance matters, in alignment with the relevant client objectives and policies. In parallel, the team also supports the business in meeting Serco ASPAC Divisional risk and assurance requirements.
The position is also accountable for governance and assurance across the Fiona Stanley Hospital (FSH) contract, specifically, the full risk management cycle (from identification through to close out of treatment action plans), compliance to relevant statutory obligations, standards and policies, regular updates to key risk and assurance plans and documentation, as well as ensuring we continue to hold our ISO accreditations.

Your Responsibilities include ensuring the delivery of:
•    Governance, Risk and Assurance activities (including reporting)
•    Quality Management (including ISO certification requirements)
•    Quality and Compliance
•    Team Culture & Engagement
•    Stakeholder Management

 Serco is a place for you.
To be successful in this role you’ll have:
•    Relevant tertiary qualifications in risk management
•    Post graduate qualifications as appropriate (preferred)
•    Experience in internal auditing/reviewing internal control frameworks
•    Solid knowledge of Quality Management systems including ISO 9001 and its application to a healthcare environment and ISO31000
•    Working knowledge of NSQHSS and Business Continuity Planning
•    Highly detailed knowledge of facilities management contract management
•    Demonstrated leadership experience

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.
Impact a better future at Serco.