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Administration Officer-Essendon Fields

LocationEssendon Fields, VIC 3041
Work TypeContract/Temp
Positions168 Positions
Job no: 269802
Category: Customer Services/Call Centre
  • Administrative support for a key Australian Government Department
  • Fun, social and spacious Essendon Fields office
  • Full-time, Part-Time and Casual opportunities available. Choose your own roster
  • Administrative support for a key Australian Government Department
  • Fun, social and spacious Essendon Fields office
  • Choose your own roster

About us

We support members of the community to access a wide range of Government services. We provide an exceptional level of customer care to make a positive difference to people’s lives every day. 

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

The team at Essendon Fields work hard, delivering a high-quality service which is important to Australians, and they take real pride in what they do. They look after each other, are committed to inclusivity and supporting one another, and they really love to have some fun along the way.

To learn more visit 

https://careers.serco.com/ASPAC/job/Essendon-Administration-Officer-Essendon-Fields-Vict-3041/750079302/

About the role 

As an Administration Officer with Serco, you’ll be performing a range of clerical and administrative tasks in support of an essential Australian Government department, based at our beautiful Essendon Fields office. Due to the sensitive nature of the work, the entire team works on site.

The centre operates from 8am to 7pm Monday to Friday with flexibility to select your preferred roster. 

Full-time, Part-Time and Casual opportunities are available.

Across an average week, you could expect to:

  • Participate in coaching & development opportunities with your Team Leader
  • Manage internal/external correspondence on behalf of an Australian Government department
  • Double and triple check that details are correct before initiating printing of sensitive documents
  • Make outbound calls to follow up where additional information is required
  • Review data of paper-based applications and transpose to online format
  • Participate in a competition with your team – the winner always gets a prize!

Requirements 

  • Applicants will need to successfully complete relevant security clearances and psychometric profiling as part of pre-employment checks.
  • Must hold Australian Citizenship

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now. The Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter. 

We are committed to diversity and we encourage people to apply from different backgrounds. By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.