Administration Officer

• Part Time permanent position at Acacia
• Salary Packaging and employee benefits Available
• A world of unlimited opportunity – come start and grow your career with Serco

About us – Serco & proud

At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac

About the Opportunity

Serco is committed to an inclusive and gender-equal workplace where everyone feels safe and supported and where everyone matters. The objective of the team is responsible for the efficient handling of visitor’s and visitor bookings and providing administration and data entry services to the Visits area.

The Administration Officer performs tasks associated with customer service administration and data entry.

What you’ll be doing 

• Processing Visitors for their visits
• Provide telephone and reception services to the Visits area.
• Enter visits bookings into systems.
• General administration duties to Visits area.
• Act at all times in accordance with the Code of Conduct.

About you - your ideal skills & experience 

• High level of oral and written communication skills.
• Ability to interact with visitors and officials appropriately.
• Ability to prioritise work requirements to ensure effective and efficient operations.
• High level computer skills.
• Commit to personal training and development to ensure that your skills and knowledge are maintained at the appropriate level.
• Customer Service and Administration Duties

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

Why Join Us

- You’d be joining a company that delivers essential public services that make a difference in the communities in which we live

- You’ll get to make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.

- We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!

If you’re inspired to make a positive difference, apply now.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. 

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging