Team Lead - Family & Domestic Violence

Lead a High-Impact FDV Service Supporting Women and Children in Crisis

Salary from $101,099 + super | 5 weeks annual leave | Salary packaging up to $18,550 | Monday to Friday

Are you an experienced leader passionate about supporting women and children affected by family and domestic violence?

Join Ruah and lead a residential crisis service that provides safety, support and hope to women and children escaping violence. You'll lead a dedicated team, drive best-practice service delivery and help create meaningful outcomes for some of the most vulnerable people in our community.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

This role works directly with women and children who have experienced family and domestic violence.

In accordance with the Equal Opportunity Act 1984 (WA), this is a female-designated position and applications will only be accepted from women.

As Team Lead, you will provide day-to-day leadership across a residential crisis service supporting women and children escaping family and domestic violence.

You will lead a team of Support Coordinators and Support Workers, ensuring the delivery of safe, trauma-informed and client-centred support while maintaining a strong focus on client outcomes, staff development and service excellence.

Key Responsibilities

• Lead, supervise and support frontline staff
• Drive high-quality, trauma-informed and FDV-informed practice
• Oversee risk assessment, safety planning and client outcomes
• Coach and develop staff to build capability and confidence
• Support responses to complex mental health and AOD presentations
• Monitor service quality, compliance and reporting requirements
• Build strong relationships with internal and external stakeholders
• Contribute to service improvement and innovation

This is a full-time, 12-month maximum-term contract working Monday to Friday.

About You

You are a confident and compassionate leader with experience supporting women and children impacted by family and domestic violence.

You'll bring:

• Experience in a Family and Domestic Violence service environment
• Experience leading, coaching and supporting teams
• Strong understanding of trauma-informed and client-centred practice
• Experience with risk assessment and safety planning
• Knowledge of mental health and AOD impacts within FDV settings
• Strong communication and stakeholder engagement skills
• The ability to remain calm and effective in complex environments
• A commitment to achieving positive outcomes for women and children

Why join Ruah?

• Salary aligned with Level 5 of the Ruah Enterprise Agreement (and the SCHADS Award), commencing from $101,099 + super
• 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance

• Current driver’s licence
• National Police Clearance
• Working with Children Check
• First Aid Certificate

How to apply

We’d love to hear from you.

Click Apply and submit:

• Your current CV
• A cover letter (max 2 pages) outlining your suitability for the role

Applications close: 7 August 2026

Applications may close earlier if a suitable candidate is identified.

For a confidential discussion, please contact: Alison Angeleski - alison.angeleski@ruah.org.au

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.