Support Worker - South East Tenancy

Help people keep their homes—and their stability.

Join a community-based team working across the South-East Corridor.

Support clients facing tenancy risk with practical, hands-on help.

Step in early and create better long-term outcomes.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

This role is part of Ruah’s South East Tenancy Program, supporting individuals who are at risk of losing their private rental tenancies.

Based out of Canning Vale, this is a community-based role where you’ll work one-on-one with clients to prevent homelessness and support long-term housing stability.

• Provide practical, hands-on support to sustain tenancies
• Deliver daily living and activity-based support aligned to care plans
• Assist clients to navigate services, attend appointments, and access support
• Help address challenges impacting tenancy (e.g. financial stress, mental health)
• Maintain accurate client records and documentation
• Build relationships with landlords, services, and referral partners
• Support clients referred via self, external services, internal programs, and fast-track pathways

This is a full-time position (Monday to Friday, 8am–4pm) offered on a maximum term contract until 30 June 2027.

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Experience supporting people with housing instability, mental health, or complex needs
• Ability to engage and build strong, professional relationships with clients
• Skills in delivering practical, person-centred support and daily living assistance
• Ability to work independently in a community-based role and as part of a team
• Strong communication, organisation, and interpersonal skills
• Basic computer and administration skills, including Microsoft Office
• Commitment to trauma-informed, strengths-based practice and Ruah’s values

The following criteria are considered desirable:

• Relevant qualification (Certificate II/III or higher) or equivalent experience
• Understanding of culturally safe and inclusive practice, including Aboriginal culture

What do we offer?

• A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at over $68,500 + Super.
• 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: 24 June 2026

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Ivan Dossugi at Ivan.Dossugi@ruah.org.au

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.