About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Reporting to the Team Lead – Midwest Family Services, the Case Worker will play a pivotal role as part of the Supporting Recovery Program – Local Care Team. Reporting to the Team Lead - Midwest Family Services, this role will provide clients with recovery and healing support services and will case-manage alongside Support Workers, Support Coordinators and Peer Recovery Workers. Additionally, the Case Worker will contribute to the values of Ruah by providing a personalised approach to each client, advocate for their engagement with relevant services and monitor their progress towards goals.

This is a full-time max-term position to 31 December 2027.

What we’re looking for

The successful applicants will be required to meet the following criteria:

· Tertiary qualification in Social Work or equivalent relevant qualification (e.g. Mental Health Nursing, Occupational Therapy or Aboriginal Health Practitioner).

· Minimum of five (5) years in a similar client-facing position within the community services sector focusing on family and domestic violence.

· Demonstrated experience of case management with diverse clients to achieve outcomes.

· Demonstrated experience in report writing.

· Advanced interpersonal and trauma-informed communication skills.

· Experience in advocacy on behalf of clients.

· Broad knowledge of social work interventions, models and approaches.

· Experience using Microsoft Office Suite and client management systems.

· Ability to apply research knowledge and skills to understand, evaluate and inform practice.

· Demonstrated organisational skills with the ability to prioritise competing tasks.

· Ability to identify, establish and maintain key stakeholder relationships.

· Demonstrated knowledge and understanding of diversity and social inclusion - including gender,

sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.

What do we offer?

A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $88,372.
5 weeks annual leave + 17.5% annual leave loading.
16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
Free, independent and confidential access for you and your family to our Employee Assistance Program.
Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
Incredibly valuable Salary Packaging (to extend your take home pay) with:
up to $15,900 core packaging
an additional $2,650 in meal entertainment packaging
benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

Current drivers’ license
National Police Clearance Certificate
International Police Clearance Certificate (if applicable)
WA Working with Children Check
First Aid Certificate

How to apply

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Thursday 28 May 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Alicia Roche, Service Lead, at alicia.roche@ruah.org.au or 0422 386 565.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

Case Worker - Local Care Team