Financial Counsellor

Financial Counsellor

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Ruah is proud to be developing the Karlup Service, a holistic, wraparound recovery-based model aimed at supporting women and children to heal from family and domestic violence. The Karlup Service will provide a range of offerings from the Ruah Centre for Women and Children (RCWC), a state-of-the-art purpose-built facility in Perth’s CBD.

Access to trauma and culturally informed financial counselling can be key to a woman’s journey of recovery and healing. The Karlup Service recognises the type of economic safety support women may need during their recovery journey from family and domestic violence and aims to provide this support to ensure women regain financial independence as a critical step in rebuilding their lives. 

As a member of a multi-disciplinary team, the Financial Counsellor will provide individual counselling to women who have experienced issues of family and domestic violence to empower them to gain financial independence and effectively manage their finances.  

This is a full-time permanent position working 38 hours per week between Monday to Friday.

What we’re looking for

The successful applicant will be required to meet the following criteria:

• Minimum qualification of Diploma of Financial Counselling or 1-3 years’ experience in financial counselling and a sound knowledge of financial counselling practices.
• Current registration with the Financial Counselling Association of WA (FCAWA)
• Previous experience providing counselling services to women who have experienced family and domestic violence and a sound understanding of the dynamics of FDV and the social and cultural context in which it occurs.
• Sound understanding of community resources and ability to navigate external agency requirements to support clients.
• Capability to work within a trauma and culturally informed model of service delivery.
• Demonstrated knowledge and understanding of diversity and social-inclusion including gender, sexuality, disability, cultural, age and linguistic diversity and Aboriginal culture. 

What do we offer?

• A salary aligned with Level 5 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $97,689 (based on a full-time salary or pro rata if applicable).
• An opportunity to work with a passionate and highly skilled team within in a unique service and state-of-the-art facility.
• A rare chance to work within a unique service model that truly makes a difference to the lives of vulnerable women and children.
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• 5 weeks annual leave with 17.5% leave loading.
• 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Incredibly valuable Salary Packaging with:
• up to $15,900 core packaging
• plus additional $2,650 in entertainment packaging benefits for travel, accommodation, meals, entertainment, parking and more!
• options to use an Everyday Purchase card to make things simple.
• An extensive learning and development program. 
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• International Police Clearance Certificate, if applicable
• WA Working with Children Check
• First Aid Certificate

How to apply 

Ready to make meaningful change? We’d love to hear from you!

Please click apply at the top of the page, create your LiveHire profile (if applicable), and submit your current CV, along with a cover letter of no more than two pages, outlining why you are a good fit for this role.

Closing date for applications: 5pm Friday 13th June 2025.

For further information please contact Dr Ellie Tighe, Service Lead - Karlup Service at ellie.tighe@ruah.org.au or 0491 155 369.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.