About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Stronger Ground program provides support to individuals living with the challenges associated with severe and persistent mental health challenges. As a Support Coordinator you provide a holistic approach to psychosocial case management alongside other support networks.

As a Support Coordinator you will work in a trauma informed way and liaise with Support Workers and Clinical Case Managers and provide capacity building support as determined by the client’s recovery goals. The focus of work is to support clients to reconnect with community and improve their mental health and wellbeing and overall quality of life. The successful applicant will have experience in working with clients in a family inclusive way, working in a team environment, and liaising with mental health professionals, housing providers and other appropriate services to support the client’s recovery journey.

The Support Coordinator position is at the forefront of the organisation in providing client facing recovery support interventions. Supported by the Team Lead, you will play an important role in improving the health and social wellbeing, and overall quality of life for clients, maximising functional recovery, self-management, independence, and participation in the community.

This is a permanent full time position, working 38 hours per week between Monday to Friday. This position requires travel from our corporate office in Northbridge to areas of the North Metropolitan region and other Ruah sites as required.

What we’re looking for

The successful applicant will be required to possess the following criteria:

Relevant work experience in a similar position.
Personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care.
Skills in reflective practice and highly developed report writing using analytical reasoning.
Ability to support, mentor and work alongside supporting staff members.
Advanced computer skills, proficient in Microsoft Office and client reporting system.
Ability to engage and maintain professional relationships with clients, and their wider formal and informal supports, with multiple needs and challenges.
Demonstrated understanding of complex issues facing people who experience circumstances such as, AOD use, family/domestic violence and mental health issues.
Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
Demonstrate knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.

Relevant qualifications in a related discipline at degree, diploma, or certificate level are desirable, but not essential.

What do we offer?

A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $88,372.
5 weeks annual leave + 17.5% annual leave loading
16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
Incredibly valuable Salary Packaging (to extend your take home pay) with:
up to $15,900 core packaging
an additional $2,650 in meal entertainment packaging
benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

Current drivers’ license
National Police Clearance Certificate
International Police Clearance Certificate, if applicable
WA Working with Children Check
First Aid Certificate

How to apply

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Tuesday 31 March 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information, please contact Jenni Pecchia, Team Lead - Mental Health and Wellness, at jenni.pecchia@ruah.org.au or 0492 866 475.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

Support Coordinator