About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Rent Relief program is a service that is offered as part of Ruah's Housing and Homelessness department. This program provides financial relief for those living in private rentals and have accumulated rental arrears. This role assists clients with assessing eligibility and determining the amount of financial assistance, as well as offering other areas of housing support. This role is based out of our Canning Vale office.

This is a full-time position with a maximum term date of 30 June 2026.

What we’re looking for

The successful applicants will be required to meet the following criteria:

Skills in personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care.
Skills in reflective practice and highly developed report writing using analytical reasoning.
Ability to support, mentor and work alongside supporting staff members.
Advanced computer skills, proficient in Microsoft Office and client reporting system.
Ability to engage and maintain professional relationships with clients, and their wider formal and informal supports, with multiple needs and challenges.
Demonstrated understanding of complex issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family/domestic violence and mental health issues.
Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
Demonstrated knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.

What do we offer?

A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $88,372.
5 weeks annual leave, pro rata, + 17.5% annual leave loading.
Access to 4 weeks paid parental leave after just 6 months’ service.
Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
Incredibly valuable Salary Packaging (to extend your take home pay) with:
up to $15,900 core packaging
an additional $2,650 in meal entertainment packaging
benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

Current drivers’ license
National Police Clearance Certificate
International Police Clearance Certificate, if applicable
WA Working with Children Check
Provide First Aid Certificate

How to apply

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Tuesday 6 January 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Ivan Dossugi, Team Lead - Mobile Outreach, South East Tenancy and Wongee Mia, at ivan.dossugi@ruah.org.au or 0435 520 515.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

Support Coordinator - Rent Relief