Financial Counsellor

Financial Counsellor

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

As a member of a multi-disciplinary team, as part of the Mental Health and Wellness department, the Financial Counsellor will provide individual counselling to clients who have experienced mental health issues and/or family and domestic violence to empower them to gain financial independence and effectively manage their finances.  

This is a full-time permanent position, located in our Geraldton office, working 38 hours per week between Monday to Friday.

What we’re looking for

The successful applicant will be required to meet the following criteria:

• Minimum qualification of Diploma of Financial Counselling or 1-3 years’ experience in financial counselling and a sound knowledge of financial counselling practices.
• Current registration with the Financial Counselling Association of WA (FCAWA)
• Previous experience providing counselling services to women who have experienced family and domestic violence and/or clients with mental health concerns.
• Sound understanding of community resources and ability to navigate external agency requirements to support clients.
• Capability to work within a trauma and culturally informed model of service delivery.
• Demonstrated knowledge and understanding of diversity and social-inclusion including gender, sexuality, disability, cultural, age and linguistic diversity and Aboriginal culture. 

What do we offer?

• A salary aligned with Level 5 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $101,099.
• 5 weeks annual leave + 17.5% annual leave loading.
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• International Police Clearance Certificate, if applicable
• WA Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: 27 February 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Alicia Roche, Service Lead, at alicia.roche@ruah.org.au or 0422 386 565.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.