Manager | Technology Strategy, Portfolio & Transformation

Shape the future of technology at Ruah by leading strategy, investment and transformation across one of Western Australia's leading community service organisations.

Reporting to the Head of Technology, Digital & Data, this newly created leadership role offers the opportunity to build and lead a new Strategy, Portfolio & Transformation function. You will influence enterprise-wide decision-making, guide technology investment and help ensure technology delivers meaningful outcomes for the people and communities we serve.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer Support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

This is a rare opportunity to build and lead a new Strategy, Portfolio & Transformation function while shaping how technology supports Ruah's long-term organisational priorities.

This role sits at the intersection of business strategy, technology investment and organisational transformation. You will play a pivotal role in shaping how technology governance, investment and innovation create value across the organisation.

At Ruah, technology is an enabler of our mission. The decisions you make will help strengthen the systems, services and capabilities that support positive outcomes for the people and communities we serve.

Your initial focus will be establishing the governance, portfolio and investment disciplines that turn strategy into an executable roadmap. As these foundations mature, you will lead technology-enabled transformation and ensure investment delivers measurable organisational value..

Success in this role will depend less on technical expertise and more on your ability to build trusted relationships, influence senior stakeholders and translate organisational priorities into practical technology outcomes.

Why This Role Matters

• Shape the technology strategy and investment decisions that support Ruah's future
• Establish governance and portfolio disciplines that improve organisational decision-making
• Lead enterprise-wide transformation that delivers measurable value and outcomes
• Influence executive leaders on technology priorities, investment and strategic direction
• Build a new function and leave a lasting organisational legacy

This role will appeal to experienced Technology Strategists, Portfolio Leaders, Transformation Leaders, Management Consultants, CIO Advisory professionals, Enterprise PMO Leaders and Digital Transformation Leaders who enjoy translating strategy into meaningful organisational outcomes.

This is a full-time permanent role based in Northbridge. A detailed Position Description is attached, and we encourage candidates to review it for further information on the role, key accountabilities and success profile.

What You Will Do

• Shape and evolve Ruah's technology strategy, operating model and transformation roadmap
• Establish portfolio, investment and governance frameworks that support effective decision-making and value realisation
• Lead technology-enabled transformation initiatives and major strategic change
• Provide trusted advice to executives and senior leaders on technology strategy, investment, risk and emerging opportunities
• Strengthen commercial, vendor and service management practices to improve performance, resilience and long-term value

What You Will Bring

Business and technology translation: You confidently connect organisational priorities, executive decision-making and technology delivery, making complexity clear and actionable.

Strategy and transformation expertise: You have developed and delivered technology, digital or business transformation strategies, operating models, roadmaps and major transformation programs within a medium-sized or complex organisation.

Commercial and investment acumen: You bring strong capability in business case development, benefits realisation, portfolio management, investment prioritisation, budgeting, vendor management and technology value assessment.

Executive influence and stakeholder leadership: You build credibility and trust with executives, Boards, senior leaders, technology teams and external partners, creating alignment and driving informed decision-making.

A consulting mindset with delivery credibility: You are comfortable with ambiguity, bring structure to complex issues, solve problems pragmatically and have a proven track record of translating strategy into measurable organisational outcomes.

Qualifications: A relevant tertiary qualification in information technology, business, commerce, project management, transformation or a related discipline.

Desirable Experience

• Technology strategy, digital transformation, portfolio management or enterprise PMO leadership roles
• Management consulting, public sector transformation or complex portfolio environments
• Establishing or maturing technology governance, operating models or portfolio management frameworks
• Leading technology transformation following organisational growth, restructures, mergers or significant change
• Experience with Microsoft 365, Azure, Dynamics 365, Power Platform, data platforms and artificial intelligence technologies
• Qualifications or certifications in project, program or portfolio management, organisational change or IT service management
• Advising executive leadership teams, governance committees or Boards on technology strategy, investment and transformation
• Experience in community services, health, government, not-for-profit or other highly regulated environments
• Knowledge and understanding of diversity, social inclusion and Aboriginal culture

What Do We Offer?

• A competitive remuneration package reflective of the strategic scope and seniority of the role, plus superannuation
• 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months' service)
• Free, independent and confidential access for you and your family to our Employee Assistance Program
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Salary packaging benefits including:
• Up to $15,900 core packaging
• An additional $2,650 in meal entertainment packaging
• Benefits for travel, accommodation, parking fees, education expenses and more
• Opportunities to be active in the Ruah Community through working groups, Pride events, cultural celebrations, reconciliation initiatives and much more

Required Compliance Documents

• Current Driver's Licence
• National Police Clearance Certificate

How to Apply

We'd love to hear from you!

We are targeting a January 2027 commencement for this role. Candidates who are available to commence earlier are encouraged to apply, as an earlier start date may be considered for the successful applicant.

Please click Apply, create your LiveHire profile and submit:

• Your current CV
• A cover letter of no more than two pages outlining your suitability for the role

In your cover letter, we are particularly interested in understanding:

• Your experience leading technology strategy, transformation and organisational change
• How you have influenced executive decision-making and technology investment
• Governance, portfolio or operating model improvements you have led and the outcomes achieved
• Why this opportunity aligns with your experience and commitment to creating positive impact in the community

At Ruah, technology is an enabler of our mission. We encourage candidates to share how their leadership can help strengthen services and create positive outcomes for vulnerable and disadvantaged people in our community.

Closing date for applications: 30 October 2026.

The job advertisement may be closed earlier than the date mentioned above.

For further information about the role, please contact the Talent Acquisition Team at talent@ruah.org.au.

Please note that no agency referrals will be accepted for this vacancy. Direct applications only.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.