Housing Support Co-ordinator

Housing Support Co-ordinator- Karlup Service

Fixed Term -12 Month Contract

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Karlup Service is a holistic, wraparound service model for women and children to heal and recover from family and domestic violence (FDV) which will run from the Angela Wright Bennett Centre for Women and Children (AWBC) building, a state-of-the-art, purpose-built facility in the Perth CBD. 

Housing Support will be offered as part of the Karlup Service with the goal of supporting women who have experienced FDV to secure safe and stable housing for themselves and their children, as an integral part of the healing and recovery journey. 

Reporting to and supported by the Team Lead, the Housing Support Co-ordinator will support clients by helping them to identify their housing needs, connecting them in with available resources and services, advocating for their tenancy rights and supporting their understanding of their rights and responsibilities as tenants, to build their capacity to obtain and maintain suitable housing.

We are seeking someone to fulfil this role on a fixed term 12 month basis, working 38 hours weekly between Monday to Friday.

What we’re looking for

The successful applicant will be required to meet the following criteria:

• Minimum qualification of Certificate IV in Housing, Community Services, Social Work, Community Development or similar discipline desired.

• Demonstrated experience in a similar role within the housing/homelessness sector, includingextensive knowledge of current housing services and how to navigate the systems that support them. 

• Comprehensive knowledge of current tenancy laws and the ability to communicate these effectively to clients. 

• Previous experience in working effectively with women who have experienced family and domestic violence and a sound understanding of the dynamics of family and domestic violence and the social and cultural context in which it occurs.

• Capability to work effectively with a trauma and culturally informed model of service delivery.• Ability to work independently with a high level of reliability and contribute to the functioning of the team.

• Effective interpersonal, written and verbal communication skills

• Understanding of computer skills including Microsoft Office and client reporting system. 

What do we offer?

• An opportunity to work with a passionate and highly skilled team within in a unique service and a state-of-the-art facility.
• A chance to work within a unique service model that truly makes a difference to the lives of vulnerable women and children.
• A pro-rata salary based on Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), commencing at $88,372, pro rata. 
• 5 weeks annual leave, pro rata, with 17.5% leave loading.
• 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
•  Incredible valuable Salary Packaging with:
• Up to $15,900 core packaging
• plus additional $2,650 in entertainment packaging benefits for travel, accommodation, meals, entertainment, parking and more!
• options to use an Everyday Purchase card to make things simple.
• An extensive learning and development program. 
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• National Police Clearance Certificate
• International Police Clearance Certificate, if applicable
• WA Working with Children Check
• First Aid Certificate  

Ready to make meaningful change? 

We’d love to hear from you! Please click apply at the top of the page and submit your current CV along with a cover letter of no more than two pages, outlining why you are a good fit for this role.

Closing date for applications: 9am Tuesday 7 April March 2026.

Ruah reserves the right to close the advertisement early, so you are encouraged to apply as soon as possible.

For further information please contact Emma McKelvey, Team Lead Karlup Service, on 0466 806 681.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.