About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Working closely and collaboratively across Ruah’s service areas, the Policy & Project Officer as part of Ruah’s governance team develops, implements, and evaluates Ruah’s robust governance frameworks that align with best practice and comply with the organisation’s strategic direction and operational requirements.

This position is responsible for coordinating the development, implementation and maintenance of Ruah’s Policy Framework ensuring legislative compliance. This position will work closely with the Policy, Risk and Assurance Mnager, assisting them to coordinate organisational compliance activities.

Additionally, this position will undertake and participate in improvement projects to support Ruah’s quality, risk and governance program, including accreditation.

This is a full-time permanent position, working 38 hours per week, between Monday to Friday.

What we’re looking for

The successful applicants will be required to meet the following criteria:

Demonstrated experience of at least two (2) years in a policy, quality, or governance role.
Demonstrated high level interpersonal, verbal, and written communication skills (including report writing).
Ability to work autonomously in a small team.
Confidence in working with external stakeholders, including funding bodies, clients and community service providers.
Ability to initiate, interpret, and report on policy in relation to quality, risk and governance.
Excellent organisational skills and ability to prioritise workloads to meet timeframes.
Demonstrated conceptual, analytical, and problem-solving skills.
Considerable experience in using Microsoft Office 365 and quality, risk management and governance systems.
Demonstrated knowledge and understanding of diversity and social inclusion including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.

What do we offer?

A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $88,372.
5 weeks annual leave + 17.5% annual leave loading.
16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
Incredibly valuable Salary Packaging (to extend your take home pay) with:
up to $15,900 core packaging
an additional $2,650 in meal entertainment packaging
benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

National Police Clearance Certificate
International Criminal Check, if possible

How to apply

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Friday 19th June 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Simon Pham, Head of Governance, at simon.pham@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

Policy and Project Officer