Support Worker - Community Supported residential Units

About Ruah

Ruah is a leading, values‑driven employer in Western Australia’s community services sector. Our people go boldly — not only supporting individuals in need, but working to end homelessness, prevent domestic and family violence, and create opportunities for people experiencing poverty and mental health challenges.

Our professional workforce is supported by one of Western Australia’s largest peer support teams. We are deeply committed to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with Ruah, you are contributing to meaningful, long‑term change for vulnerable and disadvantaged people in our communities.

Ruah is proud to have been appointed by the Mental Health Commission to deliver the Community Supported Residential Units (CSRU) program, reflecting a sustained investment in stable, high‑quality residential mental health support in regional Western Australia through to June 2028.

About the Role

The Support Worker – Community Supported Residential Units (CSRU) is a frontline, client‑facing role supporting residents with complex mental health needs to build independence, well-being and participation in the community.

Supported by the Team Lead, Support Coordinators, Peer Workers and Engagement Workers, you will assist residents with daily living activities and provide recovery‑focused, strengths‑based support aligned to individual care plans and risk assessments.

This role plays an important part in creating a safe, respectful and supportive residential environment and requires flexibility, empathy and strong interpersonal skills.

This is a full‑time, fixed‑term position offered on an initial maximum term contract of 24 months, with the possibility of extension subject to ongoing funding and operational requirements.

What we’re looking for

The successful applicant will bring:

• Completion of, or progress toward, a relevant Certificate II or III, and/or relevant experience or lived experience
• Ability to engage respectfully with people with varying and complex needs
• Capacity to work independently while contributing to a team environment
• Ability to model positive behaviours, emotional maturity and resilience
• Good interpersonal and communication skills
• Basic computer skills, including Microsoft Office and client systems
• Alignment with Ruah’s vision, mission and values
• Understanding of diversity, inclusion and Aboriginal culture

Desirable

• Understanding of food safety standards and regulations

Mandatory requirements

• Current driver’s licence
• WA Working with Children Check
• National Police Certificate
• International Police Clearance (if applicable)
• First Aid Certificate

What do we offer?

• Salary aligned to Level 2 of the Ruah Enterprise Agreement (SCHADS Award), commencing at over $68,500 + Super
• 5 weeks annual leave plus 17.5% leave loading
• 16 weeks paid parental leave, with flexible half‑pay options
• Free, confidential Employee Assistance Program
• Ruah‑paid Journey Cover insurance
• Generous salary packaging, including:
• Up to $15,900 core packaging
• An additional $2,650 meal and entertainment packaging

Opportunities to engage in working groups, cultural activities, Pride events and reconciliation initiatives

How to apply 

If you’re interested in supporting people to live well and build independence, we’d love to hear from you.

Click Apply, login/create your LiveHire profile, and submit:

• Your current CV, and
• A cover letter of no more than two (2) pages outlining your suitability.

Applications close: Friday 15 May 2026

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For further information, please contact Alicia Roche, Service Lead

alicia.roche@ruah.org.au | 0422 386 565

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.