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Support Worker

LocationNorthbridge, WA 6003
Work TypeFull time
Positions1 Position
Job no: 84MQA

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

We are recruiting for a Support Worker to work within our Ruah Engagement Hub to provide people experiencing homelessness with a safe space to rest and refresh, as well as access to specialist support services.

As a Support Worker, you will provide support, engagement, and assertive support, interventions to clients to assist them in improving their mental health, general health, and social wellbeing, accessing, and maintaining housing, improving their quality of life, maximising self-management, independence, and participation in the community. Working at the Ruah Engagement Hub in Northbridge, you will be supporting drop in clients daily with the ability to work in a fast paced, challenging environment. No day is ever the same at the Centre and the work we do ensures our clients are best supported by our awesome staff!

This role is a full-time permanent position, working Monday - Friday (38 hours per week).

What we’re looking for

The successful applicants will be required to meet the following criteria:

  • Completion of a relevant qualification in Mental Health or Community Services (Certificate III or IV), and relevant work experience.
  • Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.
  • Ability to work independently and contribute to the functioning of the team.
  • Ability to model positive behaviours, emotional maturity, coping skills and resilience.
  • Good interpersonal and effective communication skills.
  • Understanding of basic computer skills including Microsoft Office and client reporting system.
  • Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
  • Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.  

What do we offer?

  • A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $66,230 per annum + superannuation.
  • 5 weeks annual leave + annual leave loading of 17.5% (for award-based staff)
  • 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
  • Free, independent and confidential access for you and your family to our Employee Assistance Program.
  • Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
  • Incredibly valuable Salary Packaging (to extend your take home pay) with:
  • up to $15,900 core packaging
  • an additional $2,650 in meal entertainment packaging
  • benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
  • Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

  • Current WA drivers’ license
  • National Police Clearance Certificate (& International Criminal History Check, if applicable)
  • First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

For further information please contact Suzana Drljaca, Team Lead, at suzana.drljaca@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

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