RMIT Online operates in a hybrid-first environment, which means we work remotely and attend the office occasionally for collaborative gatherings and team building.
Why work with us?
Firstly, the perks are pretty amazing! We offer amazing flexibility (including remote work), ongoing learning and development so you can have an amazing career, AND an incredible environment to work in, both online and in the office!
But that's not all… There's a heck of a lot more perks that are going to blow your mind! Just ask!
Who is RMIT Online?
A subsidiary of RMIT University, RMIT Online provide world-class digital learning experiences leaning into the future of work. We are a passionate and nimble team dedicated to creating a ‘community of lifelong learners, successfully navigating the world of work.’
Teaming up with industry thought leaders and experts, we strive to deliver the best in structured, flexible online education using the latest digital tools and technologies. And we have fun along the way.
Let’s talk about you.
You’re passionate about delivering exceptional customer service and take pride in your ability to close sales, achieving great outcomes for both parties. With a keen interest in technology and education, you're eager to find a role that involves selling an impactful product.
With a successful background in sales, you consistently meet targets and KPIs. You’re sales-focused but not a sales shark; we prioritize enrolling students in courses that suit them, not just meeting targets.
You thrive in a fast-paced, cohesive team environment but also enjoy the autonomy to get things done without compromising quality. As a true team player, you’re happy to assist others because when one succeeds, we all succeed.
You’re a clear communicator over the phone and via email, self-motivated (no micromanagement here), comfortable conveying technical information, and highly organized.
Sounds great! Tell me about the role.
Leveraging your sales expertise, you'll respectfully influence, and enroll suitable students into our Future Skills courses. Explore them here: https://online.rmit.edu.au/courses?category=short
We give you the training, tools, and support needed to surpass customer expectations and enable you to achieve great results.
The role primarily involves outbound calls and communications, with 95% of our leads being warm from website expressions of interest. You can confidently engage with potential students about our diverse courses - no two conversations are ever the same.
Responsibilities include hitting quality metrics and KPIs, tracking student enrollments via the CRM, contacting leads professionally and promptly, and ensuring a positive student experience.
A typical day involves ~50 outbound calls to warm leads and 3-5 enrollments per day. We value quality over quantity and do not believe in targets for the sake of targets.
Salary is $60,000 Base + 11.5% Super + Uncapped Commission (OTE $90 - 120k+).
Why else is this a great role?
It’s ideal for someone in high-volume phone sales or a fast-paced retail background looking to grow. You'll contribute to team strategy and provide input on sales, product, and marketing.
This is an opportunity to sell a product that positively impacts students’ lives.
Ticking your boxes? Apply now!
Send us your resume and a brief cover letter ( not written by Chat GPT) telling us about:
- Your best sales achievements?
- How you've implemented a process/procedure so that you could work 'smarter' not 'harder'?
- What excites you about the opportunity to join RMIT Online?