Sales Performance & Retention Manager

About the Y Victoria

Our Vision is a better tomorrow where all people can belong. With over 5,000 staff and volunteers, we deliver services at more than 150 locations every day, including: Early Learning Centres, Occasional School Hours Care; Camps, Recreation, Youth Services and Kingswim. 

About the Opportunity

Reporting to the Head of Product & Performance Recreation, the Sales Performance & Retention Manager is responsible for driving significant revenue growth and expanding membership across all Recreation contracts within Y Victoria, encompassing Health & Wellness, Swimming Lessons, and Gymnastics.

This role will strategically enhance secondary spend revenue, develop and implement impactful sales initiatives, cultivate strong stakeholder relationships, and empower operational teams to achieve ambitious business objectives. The role will also be instrumental in elevating the sales capabilities of operational teams across the entire recreational sector and collaborate closely with marketing, operations, and customer teams to deliver a seamless customer journey and optimise retention. Key responsibilities include:

·       Sales Strategy & Business Development

·       Data Analysis & Strategic Insights

·       Team Leadership, Coaching, Training & Relationship Management

·       Marketing & Promotions Support

·       Operational & Financial Management

This is a full time position where you’ll have a hybrid working model, between working from home, our State Office in Box Hill. There will be a requirement to travel to Centres accross the State. The remuneration for this role is $109,900 plus super.

About You

To be successful in this role you will have had proven experience in a sales management role, preferably within the recreation, fitness, or aquatic industry. Strong leadership skills with a track record of driving sales performance and team development is essential along with the ability to influence large groups of people. Other key requirements include:

• Excellent communication, training, and relationship-building abilities.
• Proficiency in using systems and data analysis tools to drive sales insights and decision-making.
• Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing market conditions.
• Excellent communication, training, and relationship-building abilities.

At the Y Victoria, we are committed to empowering all Children and Young People to feel safe and be safe. As such, we ensure that all of our candidates are appropriately screened (including police check, working with children check and reference checks). To learn more about our commitment to safeguarding children and young people visit victoria.ymca.org.au

Benefits

At the Y Victoria, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

• Flexible working arrangements
• Opportunities for career development and growth
• Free access to gyms, recreation, and aquatics centres across the state
• Salary packaging via third party vendor

How to Apply

If this is you, click the Apply button. Please also download the PD for review for further details upon application.