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Customer Service Manager rebel Kotara

  • Kotara Full Time - Permanent
  • Closes in 10 days
    Published on 26 Aug 2019

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  • Job no: CQT3A

We are diverse.

We work flexibly.

We care fiercely about our customers, our team and our brand.

 

We want you to be our Customer Service Manager at rebel Kotara.

This is a game-changing opportunity to combine your management experience and passion for sports to work with the Store Manager in leading our Kotara store.

Our Customer Service Managers are leaders in guiding and inspiring team members to attain excellence in customer service and sales. They have excellent attention to detail and are motivated to ensure operational and service standards are consistently achieved.

Rebel Kotara is a mid-size store based in a homemaker centre. This store is always growing with a very loyal customer base. As the customer service manager you will be leading a very engaged team with long tenure and you will be encouraged to up keep the current positive team environment.

In this role you will be supported by your peers and leaders, encouraged to dream big and work with a team that loves all things sport.


About you

  • As an experienced people leader you are confident setting goals and targets with your team and managing their success on a regular basis
  • You model exceptional customer service and can coach a team to deliver the same
  • You have the ability to resolve complaints in a professional manner
  • You have a solid understanding of visual merchandising and can work with the team to ensure the store is always well presented, tidy and engaging for customers
  • You are focused on zero harm and understand the safety of our customers and team is top priority

 

A career with rebel is a career with purpose

Australia has always been a sporting nation, and we are working hard to ensure our customers continue their passion for sports and fitness. We are proud to be involved in many local community initiatives and are lead sponsors for women in sports. Join us in our pursuit…

Whether it’s running, training or spectating, our rebel team loves to share our passion of sports with our customers in a genuine manner.


The Benefits

  • Salary + Super + great bonus potential
  • Have a three day weekend every second week
  • Flexible working arrangements such as part time, job share and flexible hours
  • Generous Parental Leave Policy, supporting both primary and secondary carers
  • Great benefits via the “Perks Program” - corporate rates on travel, accommodation, health and fitness, financial services, insurances and entertainment
  • Long-term career opportunities across Super Retail Group

 

Apply to join our passionate team today!

  • Closes in 10 days - 27 Sep 2019
  • Published on 26 Aug 2019, 12:00 AM