ICT Systems and Support Engineer - PhilippinesHybrid

About Quartex

Quartex delivers the indispensable tools our customers need to move and house their workforce, protect people and places from harm, and reduce operational risk.

We help large and growing companies in asset-intensive industries safely manage their people and operations while protecting their licence to operate. From flight scheduling and accommodation, to permitting, disclosures and resource governance, our customers have everything they need to Run Every Site Right™.

We are proud to be the trusted partner of leading energy and resources companies across Australia, North America, South America, Africa and beyond.

Why Join Quartex?

At Quartex, you’ll be part of a global team working on meaningful, real-world challenges, with the flexibility to work in a way that suits you.

Here’s what you can expect:

• Hybrid working – enjoy the flexibility to work from home or from a modern, fully equipped office environment.
• Modern office facilities – access professional, Grade A office spaces in prime locations, designed for comfort, productivity and collaboration, with reliable infrastructure, secure systems, and dedicated support teams.
• Work-life balance – flexible working arrangements that help you manage your time and personal commitments.
• Global exposure – collaborate with international teams and build experience with a global software company.
• Career growth – develop your skills and grow with a scaling business supporting global clients.
• Supportive culture – a collaborative team where your ideas are valued and your contributions make an impact.

About The Role

We are seeking two ICT Systems and Support Engineers to join our TechOps team. In this role, you’ll play a key part in ensuring the availability, security, and performance of our ICT systems and infrastructure, while supporting the ongoing optimisation and scalability of our technology environment. You’ll contribute to maintaining secure, reliable systems that underpin business operations and customer outcomes.

You’ll thrive if you enjoy solving complex technical problems, working across teams, and delivering real, measurable impact through technology.

As our newest ICT Systems and Support Engineer, you’ll:

• Work within defined SLAs to resolve incidents and service requests while identifying opportunities for automation and optimisation.
• Administer and optimise Microsoft 365 and manage endpoint devices through Microsoft Intune.
• Take ownership of complex infrastructure issues, performing root cause analysis and implementing long-term solutions.
• Design, implement, and maintain secure, scalable ICT infrastructure, including cloud and hybrid environments.

What You’ll Bring

We’re looking for someone who is proactive, solutions-focused, and collaborative, with a strong sense of ownership and a commitment to continuous improvement. You’ll be comfortable working cross-functionally and communicating technical concepts clearly to a range of stakeholders.

You’ll also bring:

• Experience managing hybrid cloud environments (Azure, AWS, Microsoft 365).
• Strong knowledge of Windows systems, infrastructure, and scripting (e.g. PowerShell).
• Experience with endpoint management (Intune) and ICT security best practices.
• A relevant qualification in Information Technology (or equivalent experience).

Why You’ll Love Working Here

At Quartex, we know even minor issues can lead to major problems in the industries we serve. That’s why we’re driven to help our customers get better insights, take smarter actions, and see stronger results.

You’ll join a team that:

• Focuses on our customer, tailoring solutions for real impact.
• Builds to be useful & useable, with practical, reliable software.
• Collaborates to innovate, working alongside customers to refine and enhance our products.
• Stays grounded, with a deep understanding of the sectors we serve.

Next Steps

Ready to help our clients Run Every Site Right™ and grow your career while doing it? Click Apply to send us your CV.

As a Circle Back Initiative employer, we commit to responding to every applicant, because your time and application matter.