Customer Support Administrator

Customer Support Administrator

Are you someone who enjoys helping others, staying organised, and being the friendly face of a busy workplace? PowerNet is looking for a confident and approachable Customer Support Administrator to join our Invercargill team.

This is a part time role working Monday to Friday, 10am to 5pm.

In this role, you’ll greet visitors, answer customer calls, support fault call overflow, manage correspondence, assist with smart meter stock, and provide administration support across the business. You’ll be central to keeping our front desk running smoothly and ensuring every customer feels supported.

We’re looking for someone with experience in customer service or administration, strong Microsoft Office skills, accurate data entry, and excellent communication. If you’re friendly, thorough, and great at juggling tasks, you’ll fit right in. Knowledge of the electricity industry is a bonus, but not essential.

Why join PowerNet:

At PowerNet, we foster a collaborative, innovative, and inclusive workplace where your growth and contributions matter. Join us and you’ll get:

• Competitive remuneration
• 5 Weeks of annual leave each year
• Fully subsidised Southern Cross health insurance and Death & Disability insurance
• A comprehensive health & wellbeing program
• A supportive and inclusive work environment with professional development opportunities

About PowerNet

PowerNet is an electrical distribution business that designs, builds, maintains, and operates electricity networks across much of the lower South Island of New Zealand. With around 300 employees, we deliver power to over 75,000 consumers.

We pride ourselves on delivering safe, efficient, and reliable power to southern communities and encourage applications from all backgrounds, ages, genders, and communities. We provide a diverse, equitable, and inclusive workforce environment, celebrating differences.

We’re a team that values safety, reliability, and genuine connection. If that sounds like you, we’d love to hear from you.

Submit your CV and a cover letter outlining your suitability for the role. Applicants must be legally entitled to work in New Zealand.

Applications close on Sunday 28^th September 2025.