Senior Applications Analyst
New Plymouth
Here at Powerco, we're busy keeping the lights on and gas flowing to more than 430,000 homes, businesses and organisations across the North Island. If you're an experienced IT professional looking for your next challenge, it's time to join the fast-paced, exciting company that powers NZ's largest electricity distribution network.
Our Information Services department works as one team to provide technology-enabled business growth putting our customer’s energy future at the centre of everything we do. We are dynamic, skilled and passionate about helping Powerco transform to a digital utility.
The energy industry is on the verge of a radical transformation. The digitisation of energy systems, the uptake of battery, electric vehicle and PV technologies enabled by the capabilities of cloud computing and integrated IoT platforms are all radically changing the way energy is created, shared and managed.
The Senior Applications Analyst supports, improves and enhances Powerco’s Business Applications. You will be the escalation for our Service Desk and Desktop team and provide second level support for both Incident and Service Request resolution. Proactively identifying improvement opportunities for existing business practices, including systems and processes is fundamental to this role. Automation is also a focus to ensure time is freed up for more value add. Knowledge sharing through documentation, troubleshooting guides and training, be it for other IS teams or our business, is key to enabling our people to be more self-sufficient. Liaising and building relationships with our vendors is essential. Providing expertise for projects outside the team is a given.
You will be someone that has a passion for continuous improvement and adding value to our business. You have the ability to engage with all levels of stakeholders and manage relationships whilst under pressure. You possess a focused, can do attitude and can work autonomously. While you are passionate about upskilling other teams/peers through mentoring, coaching and documentation, you are eager to learn new skills to share the load in the team. You will have six plus years of experience working within IT and have strong problem solving skills with a focus on quality outcomes. Powerco technology is constantly evolving therefore the desire to keep learning is key for this role. Business
If this sounds like you, please get in touch, and let's talk about how you can join us at Powerco.
Applications close: Friday 4 February 2022
At Powerco, we believe that diversity is our superpower. We want our workforce to reflect the communities that we serve – gender, age, ethnicity, disability, working preferences, gender identity, sexuality, education, background, upbringing… we value and celebrate it all. We are committed to providing a safe space where people can bring their whole selves to work and feel like they belong.
If you encounter accessibility barriers in this application process or if you have access needs and require support or adjustments to participate equitably in the recruitment process, please phone 0800 769372 or email kiaora@powerco.co.nz