Customer Consultant - Gas
Wellington CBD
The Gas Hub is Powerco’s gas energy brand. Our Wellington office is home to our customer team, marketing team, account managers, engineers, analysts, project managers and administrators. We work hard to connect homes to gas, maintain our gas pipe network and keep our customers happy.
The role:
As a Customer Consultant you’ll be working in our customer team and will play a key role in being the face of our brand, promoting the future of gas, coordinating gas connection processes, and delivering an amazing customer experience. You’ll do this by:
- Helping us develop and improve the experience we provide customers
- Promoting The Gas Hub brand and future of renewable and low emission gases to existing and new consumers
- Building strong relationships with our contractors, gas billing companies, gasfitters, key customers, and internal teams
- Being part of an awesome team of 8 customer gurus
Are you who we’re looking for?
We’re looking for someone who is an all-round customer experience superstar! Someone who has skills and experience in both sales and service in an office environment. A person who has created or improved processes to build a better experience for customers. A natural problem-solver and quick learner. Energy industry experience and a driver’s license is a bonus and if you consider skills like being tech savvy, organised and having great communication skills part of your list of natural talents, we’re interested!
The package:
- Market competitive salary package
- Career development opportunities
- Flexi work hours (30-40 hours per week – Mon-Fri, flexible on start/finish times)
- Great office environment, social activities, and work from home flexibility
- Health and Wellness – flu vaccinations, access to regular health checks, fruit in the office, work/life balance initiatives
- Healthcare scheme - Medical insurance package
- Awesome central location close to the capital’s best cafés, shopping, eats and bars
If you’re a passionate team player, Apply now!
Please note: You must have the minimum of a New Zealand Work Visa to apply for this role
Applications Close: Tuesday 13 April 2021