SAP Application Support SpecialistFlexible

SAP Application Support Specialist

📍 New Plymouth, Tauranga or Wellington

🕐 Permanent - Full-time

Here at Powerco, we're busy keeping the lights on and gas flowing to more than 430,000 homes, businesses and organisations across the North Island. If you're an experienced IT professional looking for your next challenge, it's time to join the fast-paced, exciting company that powers NZ's largest electricity distribution network.  

About the role 

This role is critical to provide SAP Business as Usual (BAU) support for internal and external users. This role provides first and second level support of SAP and its connected systems and services within the Application Support Team. This role is also key for the wider ERP support landscape.

The main purpose is to ensure the SAP system is maintained, User access & license costs managed, users supported, and project work completed. 

Our Business Transformation team is purpose-driven and a place where development, growth and collaboration are valued. Our people are trusted to make good decisions that result in positive impact and delivery of results. It is the responsibility of our Lead team to embrace and exemplify our identity. 

Skills & Experience 

To successfully carry out the role, you will need to: 

• Have a focused, can-do attitude and can work autonomously
• Demonstrate experience in a similar role, e.g providing support for SAP (S4 & BW/HANA), SAP Support, SAP Security / Authorisations, SAP licensing, SAP4ME, and familiarity with Epiuse, Soterion and IDM.
• Good skills to have: Customer service, Troubleshooting & Problem solving, Change management and Business Analysis
• Proactively identify continuous improvement opportunities for existing business practices, including systems and processes
• Automate repeatable processes where possible 
• Create Knowledge sharing articles, documentation, troubleshooting guides and training material for peers, other BT teams or our business stakeholders
• Enjoy developing and maintaining positive relationships with vendors and key stakeholders 

Our investment in you 

• Hybrid working and the flexibility to balance life and work your way
•  Awesome benefits including 4% KiwiSaver, ability to purchase extra leave, paid volunteer days, great parental leave, and fully funded life and medical insurance for permanent employees
• Unlimited opportunities to grow - we’ve been recognised as one of Aotearoa’s top employers for career development
• A culture built on backing each other, celebrating wins, and helping you thrive

📅 Applications close: Wednesday 1 April 2026

Our ability to get the best out of people is what sets Powerco apart. We realise that candidates – especially from underrepresented and neurodiverse backgrounds – often won’t apply for roles unless they meet ALL the criteria. We encourage anyone who shares our passion for connecting communities to apply for any role that aligns to your strengths and interests. We will provide a safe space where you can bring your whole self to work and thrive.  

If you would benefit from support or adjustments in order to participate equitably in the recruitment process, please phone 0800 769372 or email kiaora@powerco.co.nz