Faults Mitigation Lead

Faults Mitigation Lead

New Plymouth 

Do you have a passion for improving network reliability and quickly resolving unexpected outages?

Join us as a Faults Mitigation Lead! In this role, you'll provide strategic support and guidance to tackle both potential and unplanned outages. Working closely with service providers, you'll develop and improve fault management techniques, developing continuous improvement and efficiency. Similar to a project manager for restoration efforts, you'll focus on visibility, cost, and effectiveness until each outage is successfully resolved for the Network Operations Center (NOC).

Key Deliverables:

• Unplanned Network Outage Investigation: Investigate outages, coordinate follow-up actions, and ensure data quality.
• Continuous Improvement: Identify and implement process improvements for network reliability.
• Stakeholder Engagement: Maintain positive relationships and ensure stakeholders are informed.
• Health and Safety: Lead health and safety management efforts within the NOC.

Ideal Experience:

• Investigating network outages and analysing causes.
• Leading discussions with fault staff to propose network solutions.
• Maintaining stakeholder relationships for effective collaboration.
• Participating in fault review meetings and strategic asset discussions.

Ideal Skills:

• Leadership: Inspire and collaborate effectively with teams and stakeholders.
• Safety Focus: Commitment to improving safety performance.
• Initiative: Proactive problem-solving and decision-making approach.
• Communication: Strong oral and written communication skills.
• Adaptability: Thrive in a dynamic environment and embrace change.
• Teamwork: Foster cooperation and productivity among team members.

We offer a supportive and dynamic workplace where your contributions will have a meaningful impact. If you are passionate about network reliability, safety, and continuous improvement, we invite you to apply and join our team in making a difference.

About us

Our purpose is to connect communities. It’s at the heart of everything we do as we serve our customers now and into the future. At Powerco, we’re passionate about doing mahi that keeps over 1.1 million customers connected and enables energy choices as we support Aotearoa on the journey to a low-carbon future. 

Ngā Tikanga - Our Way, is what guides us to achieve our purpose and ensures we’re better together, work smarter, proud to be here, and future focused in how we work together with each other, our communities, and industry stakeholders.

Applications close: Friday 7 June 2024

Our ability to get the best out of people is what sets Powerco apart. We realise that candidates – especially from underrepresented and neurodiverse backgrounds – often won’t apply for roles unless they meet ALL the criteria. We encourage anyone who shares our passion for connecting communities to apply for any role that aligns to your strengths and interests. We will provide a safe space where you can bring your whole self to work and thrive.  

If you would benefit from support or adjustments in order to participate equitably in the recruitment process, please phone 0800 769372 or email kiaora@powerco.co.nz