This role would suit an experienced Application Support Officer or Service Desk Specialist who enjoys problem‑solving, supporting end users, and improving digital systems and workflows. Working between 20–24 hours per week, this position offers an excellent opportunity to achieve work/life balance, with days and hours negotiable. It’s a great option for someone seeking part‑time IT work that can fit around school hours or other life commitments.
As an Application Support Officer, you’ll provide technical and functional support across our key business systems, troubleshoot user issues, assist with system administration tasks, maintain documentation, and contribute to improvement initiatives. This role offers variety, autonomy, and the opportunity to make a meaningful impact by ensuring our teams have dependable and user‑friendly technology to support their work.
About the Role
We are seeking a capable, customer‑focused Application Support Officer to join our team on a 6‑month contract working on a part‑time basis. With our head office located in Norwood (South Australia), this role can be hybrid for candidates based in SA.
To succeed, you will bring:
- 3–4+ years' experience in application support, service desk, or a similar IT support role
- Strong skills in troubleshooting software issues, incident management, and user support
- Experience supporting a range of business applications, with the ability to learn new systems quickly
- Confidence in providing clear guidance and support to users across a diverse and geographically dispersed workforce
- Familiarity with ticketing systems, IT documentation practices, and basic system administration
- A proactive, solutions‑focused approach with the ability to balance reactive support with improvement‑focused work
- A commitment to delivering high‑quality support and alignment with our organisational values
Why Join Us?
- Hybrid working, with onsite parking available
- Work with a knowledgeable, friendly, and supportive digital team
- A chance to make your mark by improving systems, processes, and user experience
- Be part of a values‑led organisation backed by Australian Unity
If this sounds like you and you're interested in learning more, please contact Bec Lynas , at bec.lynas@plenahealthcare.com.au or APPLY NOW!
Application screening will commence immediately, so don’t delay. We look forward to hearing from you!
- Published on 17 Mar 2026, 12:40 AM