Field Service Engineer - Perth | Full-time | Medical Devices / Diagnostics

About the Opportunity

This is an exciting opportunity to join a well-established, international organisation at the forefront of diagnostic technology. Their solutions play a critical role in the detection and monitoring of a range of diseases, supporting better patient outcomes across healthcare settings.

You will be part of a high-performing, collaborative team with a strong focus on customer service, innovation, and continuous improvement.

The Role

As a Field Service Engineer, you will be responsible for the installation, maintenance, troubleshooting, and repair of highly specialised diagnostic equipment.

Working across customer sites, you will ensure equipment performance is optimised while delivering a consistently high level of service.

Key Responsibilities

• Deliver outstanding on-site technical support and customer service
• Install, maintain, troubleshoot and repair diagnostic instrumentation
• Perform preventative maintenance to minimise downtime
• Maintain accurate service records using CRM systems
• Collaborate with internal teams to enhance service delivery
• Provide customer feedback and insights to support continuous improvement

About You

You are a proactive and solutions-focused engineer who thrives in a field-based role and enjoys working directly with customers.

You will bring:

• A qualification in Biomedical, Electronics, Mechatronics or related engineering discipline
• Minimum 3 years’ experience in field service (ideally within medical devices or diagnostics)
• Strong technical troubleshooting and problem-solving skills
• A customer-first mindset with excellent communication skills
• Ability to work independently and as part of a team
• Willingness to travel as required
• Full Australian working rights and a valid driver’s licence

What’s on Offer

• Opportunity to work with a global leader in medical diagnostics
• Supportive and high-performing team culture
• Ongoing training and development
• Exposure to advanced healthcare technologies
• A role where your work directly contributes to improved patient outcomes

If you're ready to take the next step in your field service career, we’d love to hear from you. Apply now or for a confidential career discussion call Scott Graham on 0466 857 244