Business Operations Support Officer

Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians. 

Perth Airport is investing more than $5 billion in new infrastructure so we can support our airline partners to grow, offering more services to new destinations and an improved customer experience. 

Over the coming decade we will expand T1 International, and build new domestic terminal facilities, a parallel runway, two multi-storey carparks and our first airport hotel. This will deliver one airport for the people of Western Australia which will host all flight services in a central location giving passengers a seamless, world-class travel experience. 

The Perth Airport estate is spread over 2100 hectares and has developed a $1.5 billion portfolio of existing industrial premises and significant vacant land holdings. 

We service a truly diverse community and play an important role in strengthening cultural, family and social bonds while supporting business, tourism and leisure travel. 

About the role 

We are looking for an experienced administrator to provide high-level business and operational support to our Planning & Projects team as Business Operations Support Officer. You will be a trusted point of coordination, bringing structure to day-to-day operations, supporting financial and procurement processes, and ensuring information, meetings and actions are managed effectively.  

This is a varied, hands-on role suited to someone who enjoys working across multiple priorities, building strong internal relationships, and improving the way things are done. You will be accountable for, but not limited to the following: 

• Provide responsive day-to-day support including calendar management, meeting coordination, agenda preparation, room/venue bookings, and travel arrangements.
• Take accurate minutes, maintain action registers, follow up actions with owners, and ensure records are stored in line with document control requirements.
• Maintain templates, registers, and SharePoint sites (permissions, folders, version control) so information is easy to find and up to date.
• Raise purchase orders, receipting, invoice processing, monthly accrual support, and corporate credit card reconciliations in accordance with policy and delegated authority.
• Coordinate onboarding administration, uniform orders, workspace moves, stationery/business cards, and general team requirements.
• Act as a professional first point of contact for queries, coordinate responses, and build strong working relationships across the organisation.
• Identify inefficiencies, propose practical improvements, and help standardise processes and ways of working. 

About You 

You will be a proactive, detail-focused administrator who can confidently coordinate meetings and team logistics, manage procurement and invoice processing, and support effective document control across various systems while building strong stakeholder relationships. To succeed in this role, you will have: 

• Min 5 years’ experience in an administration, business support, or operations coordination role.
• Proficiency in learning and using enterprise systems (e.g., TechOne, MMS, CI Anywhere or similar) and maintaining accurate records.
• Demonstrated experience with purchasing, invoices, receipting, reconciliations, and supporting month-end activities (accruals).
• Ability to manage competing tasks, work to deadlines, and stay calm and methodical in a fast-paced environment.
• High attention to detail, producing accurate work by verifying information before submission and following through on actions.
• Clear written communication and professional, confident stakeholder engagement.
• Strong working knowledge of MS Office Suite including SharePoint.
• Confidence and ability to handle sensitive information appropriately and exercises sound judgement.
• Proactive, dependable and service-oriented, with a practical “can do” attitude. 

About Us 

We offer a dynamic and supportive team culture, a contemporary workplace with great facilities and a modern approach to work/life integration. Our competitive remuneration package comes with additional company benefits including free parking. 

Perth Airport is an Equal Opportunities Employer. We are committed to building an equitable and diverse workforce representative of the community we serve. We encourage and welcome applications from all communities and backgrounds. 

Doing the right thing by the planet and future generations is important to us. At PAPL we place a strong emphasis on embedding sustainability throughout our business strategy and operations. We remain steadfast in our commitment to driving ESPG (Environmental, Social, People, Governance) performance across our value chain and areas that have material environmental and social impact. 

If this sounds like you, please get in touch.