HR Coordinator | Kairuruku Pūmanawa Tangata

Te tĪma | The Team:

Parliamentary Service (PS) plays a vital role in New Zealand's democracy, providing essential support services to Members of Parliament, the Office of the Clerk (OOC), and the public. Our HR team is dedicated to delivering responsive, innovative, and high-quality services across the employee lifecycle, enabling our people to thrive in a collaborative, inclusive, and empowering workplace.

Mō te tūnga | About the Role:

As one of two HR Coordinators, you will work collaboratively to deliver exceptional HR coordination services across PS and OOC.

As a coordinator passionate about great customer service, you’ll provide responsive, first-line operational support and assistance to all our customers across all facets of HR, deliver a seamless and exceptional customer experience, and help embed operational excellence in our partnering and advisory service model.

Some key responsibilities will include:

• Providing responsive HR advice and support across various HR functions, including HR advisory, recruitment, payroll, learning and development, and organisational development.
• Coordinating on-boarding for new starters and offboarding for departing employees.
• Managing HR queries and systems, including overseeing HR inboxes, processing documentation, and ensuring timely completion of tasks.
• Contributing to continuous improvement efforts to enhance HR processes, systems, and the overall customer experience.
• Supporting HR projects and providing administrative assistance as needed.

Tō kete | What You Will Bring to the Role:

You will be a self-starter and proactive worker, always taking initiative to drive tasks forward efficiently and independently. You'll have strong customer service and coordination experience already, and you'll bring that knowledge and capability to this role. If this happens to be HR-related, then all the better!

Your learning agility and effective planning and time management skills, with the ability to manage several priorities and competing demands (over multiple channels and systems), while consistently meeting deadlines, will absolutely get you off to a great start.

The ideal candidate will demonstrate:

• A sound knowledge of HR administration systems and procedures, with an understanding of different collective and individual employment agreements would be advantageous.
• A passion for human resources and a desire for continuous improvement.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and MS Teams, with experience service ticketing systems a plus.
• A strong customer service focus with exceptional communication and relationship management skills.
• Excellent organisational skills and the ability to manage multiple tasks and deadlines in a fast-paced environment.

Ngā āhuatanga kei a mātou | What's in it for You?

You will be key member of an experienced and collaborative HR Advisory team and will be ideally positioned to grow a career in HR, Recruitment or Payroll. We also enjoy being able to make a contribution to New Zealand’s democracy by providing great service. Enjoy a range of benefits, including five weeks of annual leave, access to on-site facilities (eg Gym and Pool), learning and development opportunities, and flexible working arrangements.

Please note: This is a full-time permanent role. The starting salary range for this role is $63,140 to $69,248 per annum. Appointments will be based on skills and experience (please note, the full salary range extends beyond this to allow for progression).

Selected candidates may be asked to complete a pre-interview screen via phone.

Me pēhea te tuku tono | How to Apply:

Applications close at midnight on Friday 31 January 2025. Please apply online. If you have any questions or require assistance, contact Fredwyn.Kisona@parliament.govt.nz for a confidential kōrero.