Business Analyst | Kaitātari Mahi

Help shape digital solutions that support New Zealand’s democracy and make a real difference for Parliament and the public. Join our IST Digital Solutions team as a Business Analyst and work closely with stakeholders and technical teams to ensure our solutions deliver measurable value.

Mō te tīma | About the Team

The Information Systems & Technology (IST) Business Solutions and Planning team delivers strategic, high-quality business solutions to support the work of Parliament. We ensure business applications are designed, maintained, and optimised to meet the needs of Members of Parliament, their staff, and partnering agencies. Our team works closely with the Office of the Clerk, vendors, and internal IST teams to ensure that systems are fit for purpose, delivering productivity gains and supporting a modern, digital Parliament. We champion collaboration, problem-solving, and customer-focused service across all projects.

Mō te tūnga | About the Role

We’re seeking a Business Analyst who builds genuine, trust-based relationships and is passionate about working with a diverse range of stakeholders. You’ll be a key connector, translating business needs into clear, actionable requirements and high-quality user stories that bridge the gap between business and technical teams.

You’ll thrive in dynamic environments, confidently managing stakeholder expectations and fostering collaboration. Your excellent communication skills will help you convey complex ideas simply, you have curiosity for continuous learning.

You’ll also support project delivery for systems used by the Office of the Clerk, including select committee platforms. This includes requirements gathering, procurement support, UAT coordination, and go-live support.

Ngā haepapa matua | Key Responsibilities

• Build trust-based relationships with business stakeholders and delivery teams.
• Translate business needs into clear, actionable requirements and user stories.
• Facilitate workshops and discussions to elicit and prioritise requirements.
• Lead and participate in Agile ceremonies (e.g., sprint planning, stand-ups, reviews, retrospectives),
• Support the design, testing, and implementation of digital systems to ensure they meet business and user expectations.
• Maintain high-quality documentation and contribute to communities of practice.
• Communicate requirements, decisions, and risks clearly and confidently.
• Collaborate with technical teams to ensure solutions meet business needs and deliver value.
• Contribute to a positive, collaborative team culture and continuous improvement.

 Tō kete | What You Will Bring

• Exceptional relationship-building and people skills - you’re approachable, empathetic, and able to work with diverse stakeholders.
• Strong stakeholder management - you can manage expectations and foster trust, even in dynamic environments.
• Excellent communication - you write clear, concise user stories and can translate between business and technical language.
• Experienced working in Agile/Scrum environments - experience in Agile/Scrum environments is a plus; you’re comfortable participating in or leading ceremonies and using tools like DevOps or JIRA for backlog management and user story tracking.
• Technical understanding - you can engage confidently with technical teams and bridge the gap between business and technology.
• Continuous learner - you’re curious, open to feedback and always looking to grow.
• Calm, collaborative and team-oriented - you value others’ input and collaborate proactively. You bring a reliable and grounding presence to the team dynamic.
• Bonus if you already have:
• Sound knowledge of legislation and Parliamentary processes
• Understanding of the New Zealand Parliament and the machinery of Government

But if not, that’s okay – joining Parliament is an opportunity to be immersed in the heart of New Zealand’s democracy.

Please note: To be considered for this position you must be a New Zealand Citizen or Permanent Resident and able to obtain and maintain a NZ Government National Security clearance at CONFIDENTIAL level. Click here to check your eligibility.

Ngā āhuatanga kei a mātou | What’s in it for You?

Join a team that supports the best Parliament in the world. You’ll work in a dynamic environment with access to professional development, five weeks of annual leave, and on-site facilities including a gym and pool.

This is a full-time permanent role based in Wellington.

Me pēhea te tuku tono | How to Apply

Applications close at midnight on Sunday 28 September. Please apply online. For more information or a confidential kōrero, contact Fredwyn.Kisona@parliament.govt.nz.

Note: We’ll be reviewing applications as they come in, and candidates may be contacted for screening or interviews while the advert is live - so early applications are encouraged (depending on application numbers, the advert close date may change).