Program Coordinator

Who We Are

Located in the picturesque hinterland of the Sunshine Coast, Palladium Private is a residential rehab delivering holistic, trauma-informed programs for people experiencing a range of addiction concerns and mental health conditions. Our passion is providing a high standard of service and expertise with dignity, non-judgment, and compassion.

In operation for more than 20 years, we have a deep connection to health, healing, and our purpose. As a business that values compassion, connection, and tranquility, we strive for all visitors to leave with a stronger sense of peace in their lives. Our team is passionate about providing personal and inclusive care to all, with excellence being a natural part of our fabric.

The Role

We are seeking a proactive and detail-oriented Program Coordinator to support the smooth operation of our residential treatment program. In this role, you’ll coordinate client schedules, liaise with clinical and operations teams, and ensure a high-quality experience for every individual in our care. You’ll play a vital role in managing the daily flow of services and act as a central point of communication between teams, ensuring our program runs with calm precision.

You’ll thrive in this role if you're highly organised, confident managing logistics in a dynamic environment, and passionate about mental health and holistic care. This role is ideal for someone who enjoys being the behind-the-scenes driver of exceptional service delivery.

The successful candidate will be required to hold the following qualifications and/or certifications:

• First Aid & CPR certification (or willingness to obtain)
• Working with Children Blue Card
• C-Class Driver’s License (and willingness to drive company vehicles)

The Day-to-Day

The Program Coordinator will hold responsibility for the following tasks, which form the core of this position:

• Coordinating all aspects of client schedules across medical, therapeutic, and recreational appointments
• Managing staff rosters and shift coverage in collaboration with clinical leaders
• Acting as the key liaison between intake, clinical, and operational teams
• Supporting the leadership team with reporting, compliance, and administrative tasks
• Coordinating logistics for arrivals, discharges, and unplanned departures
• Organising orientation and feedback experiences for clients
• Maintaining accurate records and ensuring documentation aligns with accreditation standards

What We Offer

• A supportive and purpose-driven team environment
• The opportunity to work in a beautiful, peaceful setting
• A varied and dynamic role where no two days are the same
• The chance to directly contribute to life-changing outcomes for our clients
• Ongoing professional development and training opportunities

How to Apply

To apply, please submit your up-to-date resume and a cover letter (no more than 1 page in length) telling us about your interest in the role and why we might be a fit for you.

Palladium Private respects and honours Aboriginal and Torres Strait Islander Elders past, present and emerging. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.