L&D Manager

Learning and Development (L&D) Manager

• Lead, innovate, and grow with Pacific National
• Permanent Full-Time opportunity
• Located in our head office in North Sydney, open to applicants from QLD, NSW and VIC

An exciting opportunity has presented itself for an experienced L&D Manager to step into a national Learning and Development leadership role responsible for the compliant and cost-effective delivery of all technical and accredited training across Pacific National.

You will lead the governance of our Registered Training Organisation (RTO), stand up and scale our Driver Training Academy, and ensure our workforce receives high-quality, safety-critical training that builds capability for today and the future.

Partnering with internal trainers and external instructional design providers, you will ensure training is compliant, operationally relevant and delivers strong return on investment. Your leadership will shape the new-starter experience, optimise time-to-competence, and support PN’s operational and commercial goals.

What you’ll do

• Lead the end-to-end mobilisation and implementation of the Driver Training Academy
• Oversee recruitment, onboarding and progression of new driver cohorts through to full operational competency
• Maintain ASQA and national standards compliance across all RTO activities
• Manage audits, reporting, evidence and quality assurance processes
• Engage and manage external instructional design partners
• Drive innovation in training delivery to improve efficiency and maximise ROI
• Shape a positive onboarding and learning culture aligned to PN’s goals of safety, operational excellence, and business improvement

What You’ll Bring

• Significant experience leading technical or safety-critical training in a regulated or heavy industry
• Experience operating within or managing an RTO
• A track record of delivering training that is high-quality, compliant and commercially sustainable
• Excellent communication, stakeholder influencing skills and team leadership capability
• A passion for continuous improvement and ability to deliver sustainable step change
• Strength in vendor management, cost-efficient delivery and value-for-money decision making
• Commercial acumen and budget management capability
• Certificate IV TAE40122 (or equivalent)
• Qualifications in Adult Learning, Vocational Education or Learning & Development
• Qualifications relevant to the rail industry, technical training, or compliance (desirable)
• In-depth understanding of ASQA, AQTF and VET sector requirements

Why join us?

• Paid parental leave
• Discounted travel and insurance
• Novated Leasing
• Fitness Passport
• Safely Every Day — That’s Our Promise.

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Join Pacific National and help us create a learning environment that drives capability, growth, and success. Click ‘Apply Now’ and start your journey with Pacific National.

Learn more at https://www.pacificnational.com.au/careers

Applications close: 2nd of December 2025

Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.