Supervisor Gracemere

Supervisor - Gracemere

• Flexible Work life balance
• Attractive remuneration
• People leader opportunity at a well-established depot

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running.

About the role

Reporting to the Superintendent, the Supervisor plays a key role in providing leadership and guidance to train crew, as well as leading and coordinating the day-to-day operations. This role will have a strong emphasis on safety leadership, implementing business improvements, driving cultural change and ensuring productive workplace practices. In addition, the Supervisor is responsible for ensuring Pacific National trains run on time, safely and efficiently through consultation with stakeholders.

Key responsibilities include:

• Inspiring and leading a safety-focused team by supervising, coordinating and managing operational resources
• Ensuring compliance with the relevant network access regulations and policy standards
• Developing organisational capability by building and maintaining the knowledge, skills and attributes required of the team with a focus on coaching, mentoring, and safety leadership
• Developing and inspiring your team to see people have rewarding and successful career paths
• Coordinating the implementation and communication of organisational, divisional and local safety instructions, as well as assessing team members via driver performance and safety observations
• Commitment to providing optimal customer service; building excellent relationships with all stakeholders and identifying and developing improved business solutions for our customers.
• Candidates must be available to work rotating shifts.

About you

We are looking for a detail-oriented individual to join our team as an operations supervisor. The ideal candidate will need to be a naturally born leader with a passion for people and a drive to see others succeed.

To be successful in this role, you will have a strong safety background and be an experienced operational leader who is passionate about driving positive change and not afraid to challenge the status quo.

In addition, the ideal candidate will possess the following skills, attributes and experience:

• Experience in leading, coaching, and motivating a team in a busy environment
• Proven strengths in problem solving and analytical ability
• Experience in building and developing a multi-faceted team with a key focus on driving a strong safety culture
• Excellent communication and influencing skills with the ability to communicate at all levels
• Background in the rail/transport sector preferred
• Qualifications in Frontline Leadership or significant experience in a leadership role with direct reports
• Qualifications in Transport, Logistics or Business Management will be highly regarded.

The benefits

We prioritise diversity and inclusion, fostering a culture where every team member is valued and can bring their authentic selves to work. When you join us, you'll have the opportunity to:  

• Pursue growth and career development  
• Access mentoring programs  
• Enjoy paid parental leave up to 14 weeks (with superannuation) after just 6 months of service  
• Access our Employee Assistance Program for confidential counselling, free for you and your eligible family members  
• Benefit from novated leasing and discounts on select health insurance, travel, retail brands, and more.  

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work. 

What our employees say about working at Pacific National:  

‘Work/Life balance is very difficult to achieve in any rail haulage business however I think Pacific National are leading the field in this regard’ 

Next steps

Are you ready to be part of our future?

Click on the 'Apply' button and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers.

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more! 

Applications Close on the 20th of March 2025

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present and future and to the​ continuation of cultural, spiritual and educational practices​ of all Aboriginal and Torres Strait Islander peoples.