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Operations Supervisor Bowen

LocationBowen, QLD 4805
Work TypeFull time
Positions2 Positions
Job no: MA98Q
Category: Operations

Supervisor Bowen

  • Champion safety in people leader opportunity
  • Lead from the front with our values of Make it simple, Share more, Kindness, Gratitude, Curiosity, and Own it
  • Enjoy an even time 5 on 5 off roster
  • Great remuneration benefits

Pacific National is committed to diversity in our workforce and encourages women and Aboriginal and Torres Strait Islander people to apply.

About us

Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We operate nationally with approximately 3,500 staff in over 90+ sites across Australia.  

Join us as we continue to transform our business and shape the rail freight industry, to achieve our vision of becoming Australia’s recognised leader for safe, innovative and sustainable rail freight solutions.  

We are seeking applicants who share our values: Make it simple, Share more, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with, and play an important part in motivating us all to do our best work. 

About the role

Reporting to the Regional Manager, the Supervisor plays a key role in providing leadership, support and guidance to train crew, as well as leading and coordinating the day to day operations. This role will have a strong emphasis on safety leadership, people, implementing business improvements, leading diverse teams in a shift work environment and ensuring productive workplace practices.

In addition, the Supervisor is responsible for ensuring Pacific National trains run on time, safely and efficiently through consultation with stakeholders. This role presents a real opportunity to thrive in a dynamic and fast paced operational environment where no two days are the same. The ability to adapt to change and apply critical thinking are essential to succeed in this rewarding leadership role.

Key responsibilities include:

  • Champion values of Make it simple, Share More, Kindness, Gratitude, Curiosity and Own it
  • Inspire and lead a safety-focused team by supporting, supervising, coordinating and managing operational resources
  • Ensure compliance with the relevant network access regulations and policy standards
  • Develop organisational capability by building and maintaining the knowledge, skills and attributes required of the team with a focus on coaching, mentoring, and safety leadership
  • Coordinate the implementation and communication of organisational, divisional and local safety instructions, as well as assess team members via driver performance and safety observations
  • Have a commitment to providing optimal customer service; building excellent relationships with all stakeholders and identifying and developing improved business solutions for our customers
  • Ability to enhance the strong team culture within the Bowen depot

Candidates must be available to work rotating shifts.

About you

To be successful in this role, you will have a strong leadership and safety background and ideally be an experienced operational leader who is passionate about driving positive change and is not afraid to challenge the status quo.

Prior rail experience is not essential, however the ideal candidate will possess the following skills, attributes and experience:

  • Value Safety above all else
  • Experience in leading, coaching, and motivating a multi-faceted team in a busy environment with a key focus on driving a strong safety culture
  • Proven passion for developing individuals and additionally developing and maintaining high performance teams,
  • Proven strengths in problem solving and analytical ability      
  • Strong communication and influencing skills with the ability to communicate at all levels
  • Qualifications in Transport, Logistics or Business Management will be highly regarded but are not essential

The benefits

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

  • Industry leading programs focussed on your growth and career development
  • Paid parental leave up to 14 weeks, with superannuation - after only 6 months service
  • Parental benefits for birth, surrogacy, adoption, foster care, and kinship care
  • Opportunity to purchase additional annual leave
  • Flexible working arrangements (subject to business needs)
  • A focus on your mental health and wellbeing through our PeerConnect program
  • Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
  •  Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
  • Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
  • Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies. 

Closing Date

Applications close 28th April 2024.

Next Steps

Are you ready to be part of our future? To apply, please click on the 'Apply' button below and follow the prompts.

To find out more about Pacific National, our benefits and the opportunities we offer, visit our careers page www.pacificnational.com.au/careers   

Home Safely Everyday - Our top priority is getting you home to your family safely every day.