Senior ER Advisor

Help create fair, respectful and high-performing workplaces across a national organisation.

At Pacific National, our people are at the heart of everything we do. As Australia's largest private rail freight operator, we move essential goods across the country, helping communities and businesses thrive.

We're looking for an Employee Relations Advisor to join our People & Culture team on a 14-month fixed term contract and play an important role in supporting our leaders and employees through complex people matters. This is an opportunity to work on meaningful employee relations challenges, build strong stakeholder partnerships and help shape positive workplace experiences across a large and diverse workforce.

We are flexible on location and number of days in the office, however there will be some time required on site as needed.

About the Role

Reporting to the Senior Manager Workplace Relations, you'll be part of Pacific National's specialised workplace relations function, partnering with leaders across the business to navigate workplace matters with confidence, consistency and care.

No two days will look the same. You will provide trusted advice on employee relations matters, support workplace investigations, assist with performance and conduct issues, and help leaders make informed decisions that balance commercial outcomes with employee experience and legal compliance. You'll also work closely with colleagues across People & Culture and Operations to identify trends, mitigate risk and continuously improve how we support our people.

This role offers exposure to a broad range of employee relations challenges within a large, unionised and operationally diverse business, making it an excellent opportunity for someone who enjoys solving problems, influencing outcomes and building strong workplace relationships.

What You'll Bring

We're less interested in ticking every box and more interested in the value you'll bring to the team.

• Experience in Employee Relations with exposure to workplace investigations, performance management, conduct matters or broader employee relations case management – essential.
• A solid understanding of Australian employment legislation and the ability to provide balanced, practical advice that considers both people and business outcomes.
• Strong communication and relationship-building skills, with the confidence to influence, coach and support leaders through complex or sensitive situations.
• Sound judgement, resilience and a collaborative approach, enabling you to navigate ambiguity and build trust with a diverse range of stakeholders.
• Curiosity, empathy and a genuine passion for creating positive workplace experiences and helping leaders build high-performing, respectful teams

 Why join us?

At Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Discounted travel and insurance
• Fitness Passport
• Inclusive, values-driven culture

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Click ‘Apply Now’ and start your journey with Pacific National. Learn more at https://www.pacificnational.com.au/careers