Rotables and Warranty Coordinator

• Play a key role in supporting fleet reliability and asset performance
• Coordinate repairable components, warranty claims and vendor repairs
• Safely Every Day — That's Our Promise

About your new role

Pacific National is seeking a Rotables & Warranty Coordinator to join our Bulk & Coal business based in Newcastle, NSW. Reporting to the National Inventory Specialist, you will be responsible for coordinating repairable components, managing warranty claims, supporting service exchange programs, and working closely with maintenance, planning, supply chain and external vendors to ensure assets are repaired and returned to service efficiently and safely.

This role is critical in improving asset reliability, maximising warranty recoveries, reducing lifecycle costs, and supporting operational performance across our fleet.

Why you'll love this role

• Competitive remuneration
• Full-time permanent opportunity based in Nebo
• Opportunity to work with Australia's largest private rail freight company
• Attractive employee benefits including paid parental leave, novated leasing options, Fitness Passport and wellbeing programs
• Career development and growth opportunities within a national business
• Supportive and collaborative team environment

What you will do

• Coordinate repairable component overhauls and repairs
• Manage repairable and service exchange component lifecycles
• Process and manage warranty claims through Maximo
• Liaise with suppliers and vendors to maximise warranty recovery opportunities
• Monitor repair work in progress and component turnaround performance
• Review repair scopes, quotations and technical documentation from vendors
• Maintain accurate repair, warranty and compliance records
• Support maintenance, engineering and planning teams with technical advice and recommendations
• Conduct analysis and reporting to identify reliability improvement opportunities
• Build strong working relationships with internal and external stakeholders to support business outcomes

What we're looking for

• Certificate IV or higher qualification in Supply Chain, Logistics, Business, Asset Management, Procurement, Engineering or a related discipline, or equivalent experience
• Experience in maintenance, supply chain, procurement, inventory management or asset management environments
• Experience using Maximo or similar ERP systems
• Strong analytical, planning and organisational skills
• Ability to manage multiple priorities and stakeholders
• Excellent communication and relationship management skills
• High attention to detail and strong record management capability
• Current driver's licence

Highly regarded:

• Trade qualification in a mechanical, electrical or related discipline
• Experience managing repairable components, overhaul programs or service exchange assets
• Experience administering warranty claims
• Experience within rail, mining, manufacturing, transport or other heavy industry environments

Why Pacific National?

Every day we transport millions of tonnes of critical freight around Australia. As Australia's largest private rail freight operator, we play a vital role in keeping the nation's economy moving by safely delivering freight across diverse industries including coal, bulk commodities, steel, intermodal and import/export freight.

Ready to deliver what matters?

Click Apply Now and start your journey with Pacific National.

You will be required to successfully complete a National Police Check, pre-employment medical assessment, and ongoing drug and alcohol testing requirements.

Learn more at Pacific National Careers.

Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.