Planning Controller - Rail

Rail Planning Controller

• Permanent opportunity, North Sydney location
• 12 hour rotating shifts, weekend and night work required.

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

About the role

The role of the Planning Controller Service Delivery involves leading the coordination and execution of the customer/train plan in real-time and within the service delivery time horizon. You will be tasked with providing leadership and support in a collaborative and inclusive manner, while prioritizing the implementation of business enhancements, fostering cultural change, enhancing safety practices, and promoting productive workplace strategies!

The Planning Controller is not responsible for:

• Decisions on hiring and termination of employees;
• Managing disciplinary processes, including formal disciplinary meetings
• Overseeing the annual performance review (where relevant)

The Planning Controller Service Delivery is expected to:

• Work autonomously.
• Execute the day-to-day operations while maintaining regulatory compliance aligned to the safety management system.
• Efficiently allocate labour based on the demands to perform the required function and tasks.
• Resolve complex problems taking into account customer requirements as well as labour and asset availabilities.
• Ensure that critical information is captured accurately and shared with relevant stakeholders when required.
• Have oversight of service delivery performance and ensure that the on-shift performance meets Pacific Nationals and customer requirements. 
• Provide relevant feedback, coaching and mentoring to the Employees in the team. 
• Support the relevant senior manager(s)/Superintendent(s). This will include raising any performance concerns in relation to team members with the relevant senior manager/superintendent; and 
• Perform other tasks and responsibilities that fall within the skills and competencies; and required for the role.

About you

To be successful in this role, you will have a strong safety background and have:

• Experience in leading, coaching, and motivating a team in a busy environment
• Proven strengths in problem solving and analytical ability
• Experience in building and developing a multi-faceted team with a key focus on driving a strong safety culture
• Excellent communication and influencing skills with the ability to communicate at all levels
• Background in operations control, rail, transport or logistics will be advantageous
• Qualifications in Transport, Logistics or Business Management also advantageous

The benefits

At Pacific National we value diversity, inclusion and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.

When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

• Industry leading programs focussed on your growth and career development
• Paid parental leave up to 14 weeks, with superannuation - after only 6 months service
• Parental benefits for birth, surrogacy, adoption, foster care, and kinship care
• Opportunity to purchase additional annual leave
• Flexible working arrangements (subject to business needs)
• A focus on your mental health and wellbeing through our PeerConnect program
• Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you
•  Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeing
• Discounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partner
• Novated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and more

We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies. 

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

Do you need reasonable adjustments during the recruitment process?

If you need an adjustment in the recruitment process, please outline at the time of your application.

Closing date

Applications close 6^th May 2024.

Next steps

Are you ready to be part of our future?

To apply, please click on the 'Apply' button and follow the prompts.

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers           

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present and future and to the​ continuation of cultural, spiritual and educational practices​ of all Aboriginal and Torres Strait Islander peoples.